session logout

[lamz]

hi :)

every time i have a customer ordering anything when they want to go paying they get a "your session is.." and they have to log in again.

thats annoying..can i prevent that? why does it happend?
i think it annoys a lot of people..they want to go and pay and then they have to log in again...

thanks :)

[Ajeh]

Have you an URL we can look at?

Sounds like there is an issue on your Session Settings in the Configuration ...

[lamz]

ok now i have been to admin>config>session and turned it into "false". What does that do?

yes sorry :) www.babypower.dk

[Ajeh]

What are all of the settings right now in the Configuration ... Sessions ...

[lamz]

true
false
false
false
false
true
false
true

[Ajeh]

The default settings are:

Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

Most likely turning off the Recreate Session is what you need ...

I cannot read your site ... but I was able to add to cart and create account and get to checkout ...

[lamz]

hm ok

tnx :)

i dunno if it doesnt work now ill have to see if it keeps doing it...thanks a lot for ur time m8!