Missing Images after Secure Login

[cherieperry]

After installing my SSL, I have new problem and I have no idea how to fix it.

First of all, I lost my background on the log in page, but that I can live with. However, on the sign in page as well as the page immediately after customer login, all the images are red x's.

How the heck did I do that?!

Any help would be greatly appreciated.

Thanks so much ~
Cherie

[cherieperry]

sorry, the address is www.bellarosadesigns.com

thanks!

[Sketchy]

Is that shared or dedicated SSL?
Do you have hotlinking enabled in your host's control panel?

[cherieperry]

It is a dedicated SSL and static IP.

I have no idea about the hotlinking, I will check. Should it be disabled?

Thank you ~
Cherie

[Sketchy]

Oh, maybe because your certificate is issued to www.bellarosadesigns.com , but your store URL is just bellarosadesigns.com, without the www.

You can try to turn off the hotlinking and see. The images don't show on the page, but I can pull them by direct links.

[cherieperry]

ooooh, I see the problem with the www vs. the non-www . Is that something I can correct somehow?

I will do the hotlinking thing and see if it helps, thank you!

[Sketchy]

I believe you can adjust those settings via the main configure.php . I'll try to find you a good thread as a guide.

I'm not sure, I've got two browsers going and I can pull the images from both via the actual link. I've dumped the cashes and I still don't see the actual images on the login page though.

[cherieperry]

Well, leave it to me to create an unusual problem. lol.

I will go see about changing the www thing.

Thanks!

[cherieperry]

You were right, I disabled the hotlink protection and now the images are there.

I'm concerned about not having hotlink protection though. There must be something I need to do differently with my images so they work, even with the hotlink protection enabled.

Thank you ~
Cherie

[Sketchy]

You're welcome. I still wonder which one is the actual cause...

I think you can turn back on your hotlinking protection and add your site to the safe list. I'm not sure about that exactly.

Perhaps, more SSL experienced members may guide you properly.