Login Issues

06 Oct 2006, 17:18

#1

Zen Follower

Join Date:: Nov 2005
Posts:: 255
Plugin Contributions:: 0

Login Issues

Hi all,
Can anyone help me to resolve this issue, when users click on the login button there just issued with a blank page:

http://electronic-web.co.uk/index.php?main_page=login

Why is this?

27 Oct 2006, 21:01

#2

spigot

New Zenner

Join Date:: Oct 2006
Posts:: 28
Plugin Contributions:: 0

Re: Login Issues

Hello,
I am having this same issue. When the login info is entered, and the login button is pressed, it brings you back to the same page.

This means a customer can't get to the checkout.

Any help would be great.

Thanks
Bryan

28 Oct 2006, 22:18

#3

mommydesigns

Zen Follower

Join Date:: Jul 2006
Posts:: 135
Plugin Contributions:: 0

Re: Login Issues

Hi! I just started a new thread on this - am having the same troubles after the carts been working fine for a while. Very odd.

28 Oct 2006, 23:05

#4

mommydesigns

Zen Follower

Join Date:: Jul 2006
Posts:: 135
Plugin Contributions:: 0

Re: Login Issues

I just ran the upgrade to 1.3.6 and now my cart is working just fine. Not sure why that fixed it but it did. :)

30 Oct 2006, 15:12

#5

spigot

New Zenner

Join Date:: Oct 2006
Posts:: 28
Plugin Contributions:: 0

Re: Login Issues

I ended up fixing this issue by turning off the Recreate Session option in: Admin > Configuration > Sessions.

I'm not really sure what that option is for, but it works now. I am still in the process of putting together my site, and am a little leary of upgrading to 1.3.6... This is my first Zen Cart site, and while I think I have the overrides system down pretty well, there may have been a few hiccups in the very beginning. It might be a good idea to upgrade, and then if anything is broken, fix it right for any future upgrades.

Bryan

11 Nov 2006, 12:40

#6

genxpoa

New Zenner

Join Date:: Nov 2006
Posts:: 3
Plugin Contributions:: 0

Re: Login Issues

Hi.. I've have tried the above but still not working.. still encounter blank without error..

My Site : http://leshoppesg.com/
ZC Ver : 1.3.5

Any help will be great.. totally lost..

Regards,
Christopher

13 Nov 2006, 15:12

#7

spigot

New Zenner

Join Date:: Oct 2006
Posts:: 28
Plugin Contributions:: 0

Re: Login Issues

Christopher -
Maybe you should give the upgrade to 1.3.6 a try. I was reluctant because I was afraid it would break everything, but overall it went relatively painlessly. It allowed me to find all the areas where I went around the over rides system, and fix them.

14 Nov 2006, 08:29

#8

genxpoa

New Zenner

Join Date:: Nov 2006
Posts:: 3
Plugin Contributions:: 0

Re: Login Issues

Thanks Bro spigot...

I've replaced the new installation with my old files (Not overwriting) seems to be working fine now. Thanks alot..

As for upgrading to 1.3.6, i've tried, but it keep prompting mi to upgrade/patch my database.. How should i go about doing it??

Thanks Once again.

Regards,
Christopher

15 Nov 2006, 05:56

#9

pstarling

New Zenner

Join Date:: Sep 2005
Posts:: 92
Plugin Contributions:: 0

Re: Login Issues

I have the same issue and I noticed the following. I went to check the the value (it was failse) and noticed:

"Recreate the session to generate a new session ID when the customer logs on or creates an account (PHP >=4.1 needed)."

Interestingly my ISP recently ugraded PHP!

I set the value to "True" but it made no difference.

I am using the SEO patch

Anyone else any clues?

15 Nov 2006, 05:58

#10

ajeh

Oba-san

Join Date:: Sep 2003
Posts:: 62,757
Plugin Contributions:: 1

Re: Login Issues

Turn off the SEO stuff ... and any other mod-rewrites ... does it work now?

15 Nov 2006, 07:08

#11

pstarling

New Zenner

Join Date:: Sep 2005
Posts:: 92
Plugin Contributions:: 0

Re: Login Issues

Even with SEO turned off I still get the same problem. Its almost as if its unable to complete the page generation.

The copy they upgraded seems to work, but is not very pretty (www.kiwisouvenirs.com/kiwitest).

I think I may attempt to copy the CSS settings across and then move that test site live.

15 Nov 2006, 08:16

#12

pstarling

New Zenner

Join Date:: Sep 2005
Posts:: 92
Plugin Contributions:: 0

Re: Login Issues

ISP can up trumps.

When they restored my original site they left a file behind:

[Wed Nov 15 01:46:32 2006] [error] PHP Fatal error: Call to undefined function zen_js_zone_list() in /home/pstarlin/public_html/includes/modules/pages/login/jscript_addr_pulldowns.php on line 32

This is what caused the problem

File removed, site works fine.

15 Nov 2006, 15:13

#13

spigot

New Zenner

Join Date:: Oct 2006
Posts:: 28
Plugin Contributions:: 0

Re: Login Issues

Christopher

I was having the same problem with the database needing to be patched or repaired... The problem was with the includes/configure.php and admin/includes/configure.php files. I opened both the 1.3.5 and 1.3.6 versions of each, and made sure that the values for every variable were the same.

My problem was that I tried to just use the 1.3.5 version in place of the new, and was getting issues. Even though they seem very much the same.

Hope this helps,

Bryan