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  1. #1
    Join Date
    Sep 2006
    Location
    Madison, WI
    Posts
    64
    Plugin Contributions
    0

    Error When Adding/Editing Product Description "an appropriate representation ..."

    Hi there folks,

    I'm getting the following error when I try to enter OR edit a product description:

    Not Acceptable
    An appropriate representation of the requested resource /zc/admin/product.php could not be found on this server.
    I've tried changing from the HTMLArea editor to plain text, deleting the product and re-adding it, adding a fresh product but nothing seems to work.

    The strange thing is I seem to be able to edit other information for a product. It's just the description that I'm all of a sudden having issues with. And like I said it was working find just a couple hours ago.

    Any ideas? Any help would be much appreciated.

    Thanks,
    Jonah

  2. #2
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Error When Adding/Editing Product Description

    mod_security is your problem. Your host has likely just enabled it or changed its restrictions.

    http://www.zen-cart.com/forum/showthread.php?t=47109
    http://www.zen-cart.com/forum/showthread.php?t=46334
    http://www.zen-cart.com/forum/showthread.php?t=48359

    You could try adding the following to the bottom of your /admin/.htaccess file as a possible workaround:
    Code:
    <IfModule mod_security.c>
        SecFilterEngine Off
        SecFilterScanPOST Off
    </IfModule>
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Sep 2006
    Location
    Madison, WI
    Posts
    64
    Plugin Contributions
    0

    Idea or Suggestion Re: Error When Adding/Editing Product Description

    That seems to have worked. Thanks much DrByte!

    - Jonah

 

 

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