Local Charge?

[knuckle-101]

Any idea what a local charge is?

We do not have any special setting for this or mod addon.

Never experienced this before.

it well over charged 25.90 for nothing. Just need to figure what is causing this to charge.

Local: $25.90

[Kim]

Huh? How about more details.

[knuckle-101]

Only details I can give you are the following, I wouldnt know where to start to give you more detail, I ma as lost as you are. Below are the order details of course edited the sensitve information.

If you prefer I can send you login information to see your self.

Invoice No. 610276
Date Purchased: Thursday 12 October, 2006
Payment Method: Credit Card

Credit Card Type:
Credit Card Owner:
Credit Card Number:
Credit Card CVV Number:
Credit Card Expires:


Paradata Transaction Data
Reference ID:
AVS Response Code:
Bank Approval Code:
Bank Transaction ID:
CVV Response:

Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
1 x 801105 - Wilson Cellular Smart Technology 50dB In-Building Wireless 800MHz Cellular Bi-Directional Amplifier W-801105 5.5% $375.00 $375.00 $375.00 $375.00
1 x FME Male - N Male Connector W-971113 5.5% $14.85 $14.85 $14.85 $14.85
1 x 951105 - 30-foot 9913-Equivelent Ultra-Low-Loss Coaxial Cable W-951105 5.5% $48.95 $48.95 $48.95 $48.95
1 x 301123 Dual-Band Dual-Polarity Ceiling Mount Omni-Directional Dome Antenna W-301123 5.5% $31.95 $31.95 $31.95 $31.95
Sub-Total: $470.75
United Parcel Service (1 x 13.00lbs) (Ground): $10.21
Local: $25.90
Total: $506.86

[knuckle-101]

Could be a tax thing? Thats my guess, but never did this before on local users.

[Ajeh]

What do you see in the Modules ... Order Totals ...

Anything new or unexpected?

What do you find if you go to the Tools ... Developer's Tool Kit and type in the bottom input box:
Local

You may see more than you are looking for but see if anything looks odd or unusual ...

Note: the amount is close to 5% ... do you have a new Tax setup or something that you are unaware of?

[knuckle-101]

Order totals are fine exact to another cart.

Developer kit attached in notepad below

Taxes are Nebraska, however before I repaired his website with fresh install readded what was necessary it had florida tax but do not see that is relevant to this case since the customer is from Iowa.

Any other ideas?

I am just curious because this type of charge can be in price gouging to the customers state laws etc. According to this websites owner.

Rob

[Ajeh]

Go into phpMyAdmin and browse the table: tax_rates

What is in there?

Anything in there that does not belong?

Anything have the field: tax_description with the word Local in it?

[knuckle-101]

tax_rates_id  tax_zone_id  tax_class_id  tax_priority  tax_rate  tax_description  last_modified  date_added  
      2 2 1 0 5.5000 Local NULL 2006-10-11 17:36:22

thats all thats in the table

[Ajeh]

That is what is causing it ...

On 2006-10-11 you added something to the database either in error or on purpose ...

Or, you deleted something manually ...

Or, you do not have a complete upgrade or something ...

Check each of your zones and see if anything has that as the description in the Admin ...

If you know you have no tax, then you should not have any tax_rates defined ...

First see it you have something defined in the Admin ...

If not, before attempting to delete anything manually, backup your database ...

But I would review your zone and tax and geo tables before deleting things ...

[knuckle-101]

That is what is causing it ...

On 2006-10-11 you added something to the database either in error or on purpose ...

Or, you deleted something manually ...

Or, you do not have a complete upgrade or something ...

Check each of your zones and see if anything has that as the description in the Admin ...

If you know you have no tax, then you should not have any tax_rates defined ...

First see it you have something defined in the Admin ...

If not, before attempting to delete anything manually, backup your database ...

But I would review your zone and tax and geo tables before deleting things ...

I have the local tax set to nebraska thats the owners state, so your saying to delete Zone Definitions - Taxes, Payment and Shipping - Florida.

Which i did so lets hope that takes the cake.

Thanks Ajeh.

Also got a question for you from one of my design helpers, is the minimum $20.00 a month to be able to get into the Commercial Help Wanted or can he offer a little less, he is on small budget work and he was just wondering.

I will be paying it for him if it is allowed

Thanks again