Problems with Sale maker

[covone]

Pls see my web site here Click Crystak Figurines -> Animal -> (choose) bear, no need to creat account. Add to cart you will see 10% not addding on. If you go to another part of the category (ie. Decoratives), then the sale maker works adding the 10%.. This is set global in Sale Maker.

Web site: www.csgiftstore.com/index.php


Can someone help plssssssssss

[Ajeh]

How do you have your SaleMake sale setup?

What Categories are included?

Are all Products you "think" are on sale set for that Category or Categories as the master_categories_id

Are these Products Linked Products ... as in do they exist in multiple Categories?

If you switch to Classic, do the prices work correctly?

[covone]

Dear Linda,
Thks for reply. I been reading up on forum I you EZP and I think the issue might my on the dates. There was a posting on how I should format the date and time, but when I do this the year shos up as 2015. I then went back to old upload and the dates looked fine. I also hv no linked products. The items that are not pulling up the discount, I delete and re enter then it works... It seems it has to do with the EZP. I also went to Store manager and reset the ID, but still no luck.. I should hv just stuck with adding item by item, cause the EZP is giving me a problems and I'm spending to much time on this. I don't know if you can assist any further.

Pls let me know.

Thks

Covone

[covone]

Under sale maker I set 10% to the Crystal Figurine category. I tried going back to classic but samething happens.. just when I thought i was close to finishing
:o(

[covone]

Linda,
I ended up deleting the whole category and then uploading the txt file and did a reset in store manager.. that seemed to work but the images are not pulling.. i don't know why? i hv to go to each product and call image again?

[phoenixmoon]

I'm having the same issue- is there a way to fix it without deleting the items? The sale worked on the first one I did, but all others since then say they work, but don't actually show up.

[Ajeh]

Be sure that the products being put on Sale in the Category have that categories_id as their master_categories_id ... otherwise they do not hear the Sale that you set ...

[phoenixmoon]

Is there a way to reset the category id without deleting and reloading, or duplicating to the same category? Or do we have to redo everything from the beginning?
We're using an easy-populate program to upload the inventory- so do you know if we have to set something in there to find the master ids of the folders?

Thanks for all the help, especially at the hoildays!

[Ajeh]

In the Tools ... Store Manager ... is an Update Master Categories ID ...

What that does is pick the first categories_id for a product in the products_to_categories table ...

If you do not use Linked Products then this is always correct ...

If you use Linked Products you will want to check that this is the right one being set ...

After running the Update Master Categories ID you then want to run the Update Products Price Sorter ...

NOTE: backup before running these ...

[Gkrynen]

Hi Linda, resetting categories is a pain. I have a site where I sell jewelry and other gift items. The master categories are often the jewelry type and then I also link them to seasonal types, holiday, theme, etc. So like now I am having (or attempting to have) a Halloween sale. I really do not want to recategorize verything. Why does SaleMaker only work off the master ID and not all of them, seems like it should work on any level not just masters.