websiteoptimization.com returns 403 error

[mafiasam]

The web analyzer has probably been banned server wide by your server admin.

that was it.

according to my tech support

mod_security is picking up their header user-agent as not valid therefore it's being blocked. The internet is a seedy place nowadays unfortunately, and anything out of the ordinary is blocked.

thanks guys

i didn't even think about that. stupid stupid stupid.

[Kim]

Thank you for following up on the problem and letting us know that it isn't a Zen Cart issue after all.

[mafiasam]

Thank you for following up on the problem and letting us know that it isn't a Zen Cart issue after all.

no problem.

[DrByte]

Yup -- Joshua beat me to it before I could get back here and suggest that.

Glad it's figured out.