PayPal Integration

[RKB]

Well anyone following my posts would see that I am steadily making my way to the the checkout.

I have PayPal intergrated with the exception that the invoice does not pick up the Products Name or Products Model, it just shows

thepatchshop.com.au Purchase Item Number1 1 $8.50 AUD

I have no number1 in my products list

It would be good if I knew whether I needed to be working on Paypal or ZenCart to sort the issue

Ron

[DrByte]

That is how the order shows up on the PayPal side.
The customer will receive an email confirmation from your shop once the order is released to your shop by PayPal. This order confirmation email will include the full details of the order.

If for some reason your server is not receiving notifications from PayPal about the completed order, and is therefore not releasing those orders, see this troubleshooting guide:
http://www.zen-cart.com/wiki/index.php/PayPal

[RKB]

Thanks for your prompt reply,
I have checked and rechecked the settings and instructions.

The money is flying around to all of the right places.

If I select COD or Cheque / Money Order as my payment method the Item Number and Item Name are transported to the documentation.

If I select Paypal all of the detail comes through correctly, EXcept the Item Number and Name. I get the confirmation email that a purchase has happened, but due to NO Item number or name, I have no idea what has been purchased,

Iwill keep digging

Ron

[DrByte]

Based on what you're describing, you likely ALSO do not have a real ORDER in your Zen Cart admin area for the purchases made with PayPal.
THIS indicates that PayPal's server is not successfully communicating back to your store to tell it that it has received payment.

PayPal sends its own email. This has NOTHING to do with your Zen Cart shop and whether PayPal was able to get your server to release the order.

Thus, there are still problems.


What version of Zen Cart are you using?
Upgrade to 1.3.6 or 1.3.5 and turn on debug logging as described in the troubleshooting article I referenced earlier. What are the details that appear in the logs?

[RKB]

Unsure of the Zencart Version, somewhere between 1.3.6. and 1.3.5
I upgraded earlier today, Zencart still thinks it is 1.3.5 database thinks it is 1.3.6

So I will run the upgrade again.

I have turned on debug logging

I will then do some more PayPal Trans and see what happens.

I have real trans in zencart admin.

But I think I am missing some commms

Ron

[Website Rob]

I have also noticed with ZC v1.3.5 Linux, the Product Name / Model is not being transsferred -- to PayPal or Linkpoint in this case. I was led to believe by another Forum Member that it used to work but since the update to 1.3.5, it no longer does.

If the Money Order option is used, all information related to Product purchased is correctly provided.

Could it be that certain variables are not correctly being passed on by ZenCart?

Note: I also use other Billing modules in other PHP scripts they do not have this problem.

[RKB]

Thanks for the comments, to me logic says there is something not speaking the lingo it is supposed too. I hope to find it soon.

Ron

[DrByte]

Unsure of the Zencart Version, somewhere between 1.3.6. and 1.3.5
I upgraded earlier today, Zencart still thinks it is 1.3.5 database thinks it is 1.3.6

If your database reports as 1.3.6 and Zen Cart reports as 1.3.5, then you have not uploaded the updated PHP files after carefully merging your customizations into them.

[DrByte]

I have also noticed with ZC v1.3.5 Linux, the Product Name / Model is not being transsferred -- to PayPal or Linkpoint in this case. I was led to believe by another Forum Member that it used to work but since the update to 1.3.5, it no longer does.

If the Money Order option is used, all information related to Product purchased is correctly provided.

Could it be that certain variables are not correctly being passed on by ZenCart?

Note: I also use other Billing modules in other PHP scripts they do not have this problem.

1. Zen Cart does NOT pass detailed product info to PayPal. It stores it internally and displays it in your Zen Cart admin area. PayPal never sees the "real" order details.

2. Orders paid by LinkPoint, if properly authorized and payment completed, will show order details in Zen Cart. Again, LinkPoint never sees the line-by-line order details.

[Website Rob]

A Money Order receipt shows:
Products
------------------------------------------------------
1 x Product Name = $85.95
------------------------------------------------------
Sub-Total: $85.95
Table Rate (Best Way): $9.75
Sales Tax: $0.00
Total: $95.70


A LinkPoint receipt shows:
Item Price: $4.09 USD
Total: $4.09 USD
Item/Product Name: Purchase
Item/Product Number: 1


A PayPal receipt shows:
Subtotal: $4.09
Tax: $0.00
Shipping: $0.00
Total: $4.09

Can you explain why the Money Order receipt gives accurate & detailed information whereas other payment methods do not, due to ZC coding? Why would anyone not want to know the Product name(s) of what they purchased?

As a Client myself who purchases many things on the Internet, I seldom get a confirmation that does not tell me what I purchased. And if I don't, I seldom shop there again.