I solved this by putting a statement like the one below in bold red text just above the box they have to check to select the insurance:

Do not add shipping insurance if your shipping method is this, that or the other, as shipping insurance is already included. (obviously you would replace "this", "that" or "the other" with the shipping methods that apply to your store).

I don't want to sound like I don't care about my customers, because I do, but quite honestly if a statement in bold red text doesn't stand out well enough for them to see it, then so be it. At some point, customers need to be responsible for themselves and their online purchasing process.

Quote Originally Posted by mikestaps View Post
Does anyone know how I could run a check for what shipping option the customer has selected and possibly make this module not show up???
i.e. If a customer selects UPS shipping the optional insurance mod does not show.
We've been having a lot of customers add on optional USPS insurance to UPS orders. We've even modified the titles to try and help clarify this but I don't think people bother to read it, they just see insurance and click it!
Thx