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  1. #1
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    Default Transferring servers

    I am doing a transfer for a client of mine, however, I have never used ZenCart so I don't know if there is stuff in the actual files that I need to edit. I have transferred the database sucessfully and the files have all been uploaded. I receive the following errors when viewing the site.

    Warning: Unknown(): open_basedir restriction in effect. File(/home/inlinecc/public_html/index.php) is not within the allowed path(s): (/home/ww2ptcs:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

    Warning: Unknown(/home/inlinecc/public_html/index.php): failed to open stream: Operation not permitted in Unknown on line 0

    Warning: Unknown(): open_basedir restriction in effect. File(/home/inlinecc/public_html/index.php) is not within the allowed path(s): (/home/ww2ptcs:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

    Warning: Unknown(/home/inlinecc/public_html/index.php): failed to open stream: Operation not permitted in Unknown on line 0

    Warning: (null)() [function.include]: Failed opening '/home/inlinecc/public_html/index.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in Unknown on line 0

  2. #2
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    Default Re: Transferring servers

    Here are the server-move instructions:
    http://www.zen-cart.com/wiki/index.p...Switch_Servers

    Your configure.php file settings are not correct for the new server. You have paths in them related to the old server.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Transferring servers

    I seem to have the paths correct now, and it now says the requested page cannot be found.

    ww2.ptcs.net

  4. #4
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    Default Re: Transferring servers

    What is apache's errorlog telling you when this happens?

    What did you enter for your DIR_FS_CATALOG value?

    Are your files really under public_html like they should be?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Transferring servers

    ok, i just went ahead and started all over following the directions in the previous link step by step: When i finished, I ran the fix-cache_key.php and got the following error:

    1146 Table 'ww2ptfc_zc1.zen_db_cache' doesn't exist
    in:
    [select * from zen_db_cache where cache_entry_name = 'zc_7eb4ed1f36d90140477d9474b61e0e26']


    Thanks, for your help.

  6. #6
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    Default Re: Transferring servers

    zen_db_cache
    Does your actual database have the "zen_" prefix on all its tables?
    If not, then you need to change your DB_PREFIX setting in the configure.php files to suit.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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