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  1. #1
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    red flag 1.3.6 Fatal Error at checkout after upgrade - help please

    After logging in and going to checkout or just going to check while being logged in, I'm getting this fatal error


    Fatal error: Call to undefined function: zen_get_customer_validate_session() in /Volumes/Files/MCzenstore/includes/modules/pages/checkout_shipping/header_php.php on line 27


    I've search and replaced to try to fix this and continue, but I can't find the error.

    Any help would be appreciated
    Jeff Michaels,
    pres of Musical Creations Ltd.

  2. #2
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    Have you replaced the offending file completely from a clean download?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    yes I have replaced that one and replaced all the other checkout folders around it too
    Jeff Michaels,
    pres of Musical Creations Ltd.

  4. #4
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    Kim,

    I've also un-installed and re-installed all the shipping, payment and order total modules.
    Jeff Michaels,
    pres of Musical Creations Ltd.

  5. #5
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    Is this a different server than you have used before? What is the OS? php version? MYSQL version?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    This new folder was a carbon copy of the 1.3.5 (that was working) that was updated then renamed to take the place of the original.
    The database was also upgraded successfully.

    I'm at a loss to locate what's gone wrong.

    thanks,
    Jeff
    Jeff Michaels,
    pres of Musical Creations Ltd.

  7. #7
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    For a test,
    I took my entire 1.3.5 pages folder from my older folder and placed it into the new 1.3.6. folder and everything continued into checkout.

    They I went back and tried to insert a stock 1.3.6 pages folder into the new site and it DIDN'T work. Same problem.
    Any ideas on this?

    thanks.
    Jeff
    Jeff Michaels,
    pres of Musical Creations Ltd.

  8. #8
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    the /modules/pages/checkout_*/header_php.php files had the new function-call added to them
    the /includes/functions/functions_customers.php file had the new function defined in it.

    If you failed to upgrade these files properly and in sync with each other, you will get errors.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Have a Drink Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    Why is it always the little things that I seem to miss..?
    I didn't replace the one file 'functions_customers.php'
    (and I was so careful too!)

    I'm so sorry to have bothered you on the petty things, but as usual, someone from you team came through to help those in need.

    thanks for you help once again,
    Jeff Michaels,
    pres of Musical Creations Ltd.

  10. #10
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    Default Re: 1.3.6 Fatal Error at checkout after upgrade - help please

    Glad you got it sorted out !
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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