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  1. #1
    Join Date
    Aug 2006
    Posts
    89
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    0

    Default Credit Card not accepted

    I have set up my cart to accept credit cards and debit cards.

    I have successfully received a payment by Visa card, and have put through a dummy transaction with my debit card.

    BUT I cannot process my own credit card!

    I have a Mastercard, and after entering the details I an sent back to checkout step 2 with the message:

    "The credit card number starting with was not entered correctly, or we do not accept that kind of card. Please try again or use another credit card.[cc]"

    I have 2 questions.

    1) Why can I not process my Mastercard?

    2) In the error message received, the start of the credit card number is not shown. Why not?

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Credit Card not accepted

    1. Admin->Configuration->Credit Cards ... is Mastercard enabled?
    2. Which payment modules do you have enabled? Admin->Modules->Payment
    3. What version of Zen Cart are you using?
    4. What addons have you installed?
    5. What browser are you testing with?
    6. Who is your hosting company?
    .

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  3. #3
    Join Date
    Aug 2006
    Posts
    89
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    0

    Default Re: Credit Card not accepted

    1. Admin->Configuration->Credit Cards ... is Mastercard enabled?
    Yes

    2. Which payment modules do you have enabled? Admin->Modules->Payment
    Credit Card
    Paypal IPN
    UK Debit & Credit Card

    3. What version of Zen Cart are you using?
    Zen Cart 1.3.0.2
    Database Patch Level: 1.3.0.2

    4. What addons have you installed?
    uk cc 1.3.0.1 mod.zip by Kelvyn

    5. What browser are you testing with?
    Internet Explorer v6.0.2900.2180

    6. Who is your hosting company?
    Eclipse
    www.eclipse.net.uk

  4. #4
    Join Date
    Jan 2005
    Location
    Tennessee
    Posts
    1,128
    Plugin Contributions
    0

    Default Re: Credit Card not accepted

    Do you have MasterCard enabled?
    Goto Admin>Configuration>Credit Cards
    Make sure MasterCard has a value of "1".

  5. #5
    Join Date
    Aug 2006
    Posts
    89
    Plugin Contributions
    0

    Default Re: Credit Card not accepted

    Yes, Mastercard is enabled.

  6. #6
    Join Date
    Aug 2006
    Posts
    89
    Plugin Contributions
    0

    Default Re: Credit Card not accepted

    I haven't heard back on this one for nearly a month. Does that mean that no-one knows the solution?

 

 

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