[not a bug] Erroneous free shipping on 1 real item + 1 virtual item in cart

[dbrewster]

Ajeh was going to check this out on a clean install, but she's probably been too busy. I've tried all sorts of configurations, but as far as I can tell, everything is configured how it should be. This is reproducible behavior. Previous discussion found here: http://www.zen-cart.com/forum/showthread.php?t=48506

Bug: Still happening in version 1.3.6.

If you have a virtual item [weightless, purchaseable] in your cart, for example a downloadable file which is purchased, and you have one other real item, which has a real weight, you will be charged 0 shipping. If you increase the quantity of your real item to 2, or if you add another real item to your cart, shipping is correctly calculated. I've found this to be true for flat shipping, MZMT, and my USPS handling % custom module, but USPS is also the same.

Total weight displays correctly at the top of the shopping cart, but no shipping option other than "FREE SHIPPING!" shows.

Configuration:

Modules > shipping > "FREE SHIPPING!" i.e."freeshipper" ON. This is required when items with 0 weight are configured to have 0 shipping cost.

Configuration > shipping/packaging > Order Free Shipping 0 Weight Status.

Order Free Shipping 0 Weight Status
If there is no weight to the order, does the order have Free Shipping?
0= no
1= yes

Note: When using Free Shipping, Enable the Free Shipping Module this will only show when shipping is free.

Virtual item is set to 0 weight
Product is free = No
Product is virtual = Yes
Always Free Shipping = No, normal shipping rules

If this is a misconfiguration on my part, I'd love to fix it.

This behavior can be examined in my online test site:
http://register.coreknowledge.org
virtual item= http://www.coreknowledge.org/registe...roducts_id=146

---Diana

[dbrewster]

Hello,

Yes bumping is incorrect message board behavior, but ... is there any likelihood of this being fixed in the next patch? We have a book and when it's sold with its (electronic) Teacher Guide, it gets free shipping, even if we don't want it to have free shipping.

---Diana

[Ajeh]

The bug isn't a bug but rather you have a misconfigured Product ...

There are Products, Downloads and Virtual Products ...

You have made a Download that is also marked Virtual ...

This is causing the issue as the check on:
Product
Virtual
Download

Cannot count properly as you have more or less assigned 2 definitions to the same Product by doing this ...

Try turning Product is Virtual NO on one of your Downloads and then test this ...

Does it work better now?

[dbrewster]

Aaaahhhh!!

This fixes it!

BUT

I have a new important problem (owing to my misunderstanding of the download/virtual product settings.)

Because we have many customers who use purchase orders, we did not want to allow purchase of downloadable documents via purchase order, since some never settle, and we don't want children having access to test answers.

So, we had a custom payment control written (by Absolute) which... uses "Virtual Product" as the conditional trigger for allowing or denying use or presentation of purchase order at checkout.

What logical trigger should I use in such statements instead?

Here's the critical function:

if ($product_check->fields['virtual'] == '1' && $product_check->fields['free'] != '1') {
		  $po_enabled = false;
		}

---Diana

[Ajeh]

Payment modules can be set to not show Downloads as immediately available until you approve the order just by changing the Orders Status to 1 on the Payment Module ...

If the Orders Status is >=2 and <= 4 then the Download is available ...

This allows you to have some Payment modules immediately make the downloads available and others require approval or a orders status change on the Order before the Download is available ...

[dbrewster]

ahh....

That would be great.

Our Purchase Order module is quite lame in that respect.

Here's the configuration screen:

Will you accept Purchase Order?

Allow Purchase Orders
True

Sort Order
20

That's the whole thing.

Looks like it needs more development.

I'll hunt around in the database to see where a product is defined as a download item, and see if the conditional logic can be fixed to deny payment by purchase order.

thank you so much for your speedy follow-up Ajeh-Linda

---Diana