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  1. #1

    Default Blank Index Page

    I have searched the forums and found similiar problems but nothing that has helped me resolve this matter. My problem is as follows:

    Administration works fine, everything is there, everything is listed, I can access everything with no problem. When I try to run the store front however I get a blank page. I try to look at the source code but it is blank as well. The site is www.abundanthomeliving.com. You will need to specify index.php right now because I have had to put back the index.html until I resolve this problem. The admin user is admin; password admin (don't worry, I have a backup of the data and can restore anything if someone tries to be malicious but please don't).

    Here is the information from the Admin Version:
    Server Host: script3.scaledsystems.com (209.132.98.45)
    Server OS: FreeBSD 5.4-RELEASE
    Server Date: 11/04/2006 15:30:05
    PHP Version: 4.4.2 (Zend: 1.3.0)
    Database Host: mysql1.simplenet.com (209.132.98.61)
    Database: MySQL 4.1.12-SN-LinuxThreads-log
    Database Date: 11/04/2006 15:30:05
    HTTP Server: Apache

    I'm running Zen-Cart 1.3.6. This works on my development system but when I loaded it on this server it no longer works. The way I installed it was to ftp all the files from my development server to this one, ran zc_install as a new install to build the database and config files properly and make sure all went well. Then I went into PHPAdmin and loaded a copy of the data from my server so that this one is populated. Then I signed in to the admin and checked everything. All the products are there, all my settings are there, and so on. Then I tried to bring up the storefront and nothing!

    Here are the config files:
    admin/includes/configure.php:
    <?php
    //
    /**
    *
    * @package Configuration Settings
    * @copyright Copyright 2003-2006 Zen Cart Development Team
    * @copyright Portions Copyright 2003 osCommerce
    * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
    */


    /*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
    /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

    // Define the webserver and path parameters
    // Main webserver: eg, http://localhost - should not be empty for productive servers
    // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    // HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    /*
    * URLs for your site will be built via:
    * HTTP_SERVER plus DIR_WS_ADMIN or
    * HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
    * HTTP_SERVER plus DIR_WS_CATALOG or
    * HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
    * ...depending on your system configuration settings
    */
    define('HTTP_SERVER', 'http://www.abundanthomeliving.com');
    define('HTTPS_SERVER', 'https://abundanthomeliving.ssl.simplenet.com');
    define('HTTP_CATALOG_SERVER', 'http://www.abundanthomeliving.com');
    define('HTTPS_CATALOG_SERVER', 'https://abundanthomeliving.ssl.simplenet.com');

    // Use secure webserver for catalog module and/or admin areas?
    define('ENABLE_SSL_CATALOG', 'true');
    define('ENABLE_SSL_ADMIN', 'true');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_ADMIN', '/admin/');
    define('DIR_WS_CATALOG', '/');
    define('DIR_WS_HTTPS_ADMIN', '/admin/');
    define('DIR_WS_HTTPS_CATALOG', '/');

    define('DIR_WS_IMAGES', 'images/');
    define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
    define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
    define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
    define('DIR_WS_INCLUDES', 'includes/');
    define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
    define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
    define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
    define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
    define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
    define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

    // * DIR_FS_* = Filesystem directories (local/physical)
    //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
    define('DIR_FS_ADMIN', '/shared/links/a/b/u/n/abundanthomeliving.com/site/htdocs/admin/');
    define('DIR_FS_CATALOG', '/shared/links/a/b/u/n/abundanthomeliving.com/site/htdocs/');

    define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
    define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
    define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
    define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
    define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
    define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
    define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

    // define our database connection
    define('DB_TYPE', 'mysql');
    define('DB_PREFIX', 'ahl');
    define('DB_SERVER', 'mysql1.simplenet.com');
    define('DB_SERVER_USERNAME', '2931_ahl');
    define('DB_SERVER_PASSWORD', 'REMOVED FOR SECURITY REASONS');
    define('DB_DATABASE', '2931_ZenCart');
    define('USE_PCONNECT', 'false'); // use persistent connections?
    define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage

    // The next 2 "defines" are for SQL cache support.
    // For SQL_CACHE_METHOD, you can select from: none, database, or file
    // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
    // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
    // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
    define('SQL_CACHE_METHOD', 'none');
    define('DIR_FS_SQL_CACHE', '/shared/links/a/b/u/n/abundanthomeliving.com/site/htdocs/cache');

    ?>

    includes/configure.php
    <?php
    /**
    *
    * @package Configuration Settings
    * @copyright Copyright 2003-2006 Zen Cart Development Team
    * @copyright Portions Copyright 2003 osCommerce
    * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
    */


    /*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
    /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

    // Define the webserver and path parameters
    // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    define('HTTP_SERVER', 'http://www.abundanthomeliving.com');
    define('HTTPS_SERVER', 'https://abundanthomeliving.ssl.simplenet.com');

    // Use secure webserver for checkout procedure?
    define('ENABLE_SSL', 'true');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_CATALOG', '/');
    define('DIR_WS_HTTPS_CATALOG', '/');

    define('DIR_WS_IMAGES', 'images/');
    define('DIR_WS_INCLUDES', 'includes/');
    define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
    define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
    define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
    define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
    define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
    define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

    define('DIR_WS_PHPBB', '/');

    // * DIR_FS_* = Filesystem directories (local/physical)
    //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
    define('DIR_FS_CATALOG', '/shared/links/a/b/u/n/abundanthomeliving.com/site/htdocs/');

    define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
    define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
    define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
    define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
    define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

    // define our database connection
    define('DB_TYPE', 'mysql');
    define('DB_PREFIX', 'ahl');
    define('DB_SERVER', 'mysql1.simplenet.com');
    define('DB_SERVER_USERNAME', '2931_ahl');
    define('DB_SERVER_PASSWORD', 'REMOVED FOR SECURITY REASONS');
    define('DB_DATABASE', '2931_ZenCart');
    define('USE_PCONNECT', 'false'); // use persistent connections?
    define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage

    // The next 2 "defines" are for SQL cache support.
    // For SQL_CACHE_METHOD, you can select from: none, database, or file
    // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
    // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
    // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
    define('SQL_CACHE_METHOD', 'none');
    define('DIR_FS_SQL_CACHE', '/shared/links/a/b/u/n/abundanthomeliving.com/site/htdocs/cache');

    ?>

    I have tried loading the files several times ( arg!!) thinking maybe a file was corrupted but no help. Any assistance would be greatly appreciated and time is of the essance as this is a client's site that was supposed to go live last night.

  2. #2

    Default Re: Blank Index Page

    I forgot to mention, I also tried changing the template to the Classic Contemporary Green thinking some of my changes might have broken something, but this didn't work either.

  3. #3
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,888
    Plugin Contributions
    0

    Default Re: Blank Index Page

    are you showing any errors in the error logs?
    Mike
    AEIIA - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  4. #4

    Default Re: Blank Index Page

    Unfortunately I don't have access to any error logs from the server.

  5. #5
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,888
    Plugin Contributions
    0

    Default Re: Blank Index Page

    no cpanel access?
    Mike
    AEIIA - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  6. #6

    Default Re: Blank Index Page

    I have access to the control panel but there are no logs there, other than bandwith statistics that is.

 

 

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