OK, I'm still on zen-cart 1.2. No problems until last night. On step 1 of 3 Canadian customers have no shipping options. Under United States Postal Service the message is "If you prefer to use USPS as your shipping method, please contact the owner".
USPS tells me nothing has changed and it must be us, or zen-cart.
We tried various Canadian addresses and none work. All other International and US addresses seem to be working fine and choices appear as usual.
Not really sure where to go with this. Anybody else experiencing anything like this?
Thread: USPS Canadian Shipping Problem
Results 1 to 10 of 11
Hybrid View
-
7 Nov 2006, 07:54 PM #1
Zen Follower
- Join Date
- Nov 2003
- Posts
- 111
- Plugin Contributions
- 0
USPS Canadian Shipping Problem
-
7 Nov 2006, 08:25 PM #2
Obaa-san
- Join Date
- Jun 2003
- Posts
- 33,721
- Plugin Contributions
- 0
Re: USPS Canadian Shipping Problem
Has your hosting changed anything? Is the correct zip code in your Database?
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
-
7 Nov 2006, 09:10 PM #3
Zen Follower
- Join Date
- Nov 2003
- Posts
- 111
- Plugin Contributions
- 0
Re: USPS Canadian Shipping Problem
As far as I can tell nothing has changed and zipcode is correct. We have been on a production server for over a year and no problems in all that time. All is currently fine except Canada.
Should I delete and re-install the shipping module?
-
7 Nov 2006, 09:11 PM #4
Zen Follower
- Join Date
- May 2004
- Location
- Northern Ontario, Canada
- Posts
- 440
- Plugin Contributions
- 0
Re: USPS Canadian Shipping Problem
Like maybe closing a port in the server firewall? I'm just guessing, but specific ports are needed for some shipping mods.
Originally Posted by Kim
-
8 Nov 2006, 01:51 AM #5
Sensei
- Join Date
- Jan 2004
- Posts
- 66,446
- Plugin Contributions
- 81
Re: USPS Canadian Shipping Problem
The USPS shipping module uses port 80 via fsockopen().
If your host has blocked port 80 or has restricted fsockopen() from doing external communication by changing their PHP settings for their fileWrapper permissions, then you will of course have problems..
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
8 Nov 2006, 03:49 AM #6
Zen Follower
- Join Date
- Jun 2005
- Location
- Pittsburgh
- Posts
- 174
- Plugin Contributions
- 0
Re: USPS Canadian Shipping Problem
I've seen this with DNS problems too.
-
9 Nov 2006, 03:16 PM #7
Zen Follower
- Join Date
- Nov 2003
- Posts
- 111
- Plugin Contributions
- 0
Re: USPS Canadian Shipping Problem
Host finally got back. They claim no changes on their end.
Similar Threads
-
USPS from Canadian Origin?
By abcisme in forum Addon Shipping ModulesReplies: 10Last Post: 10 Jan 2019, 03:58 AM -
v151 USPS Shipping Not Recognizing my customers' Canadian Addresses
By lafaverp in forum General QuestionsReplies: 7Last Post: 18 May 2013, 01:57 AM -
USPS Shipping Problem
By handkem in forum Built-in Shipping and Payment ModulesReplies: 6Last Post: 17 Oct 2009, 03:36 AM -
USPS problem - "unable to find a USPS shipping quote..."
By swilson in forum Built-in Shipping and Payment ModulesReplies: 5Last Post: 29 Apr 2008, 06:22 AM -
USPS Shipping adds 3lbs to cart weight. Problem with USPS or my Zen?
By Yuchant in forum Built-in Shipping and Payment ModulesReplies: 2Last Post: 17 Oct 2007, 01:02 AM
