Results 1 to 3 of 3

Hybrid View

  1. #1
    Join Date
    Aug 2006
    Posts
    37
    Plugin Contributions
    0

    Default Customer cannot login

    Customers that created accounts to my shop are unable to login after account creation. The account gets created and a conformation email gets sent to the customer, but when they try to login they get booted back to the login page.

    My site is www.davakay.com/davikwebstore if anyone wants to check out the problem.

    Also, on the login page, the heading titles show up as HEADING_TITLE, HEADING_RETURNING_CUSTOMER, TEXT_PASSWORD_FORGOTTEN, HEADING_NEW_CUSTOMER and TEXT_NEW_CUSTOMER_INTRODUCTION. Maybe the login problem and the heading problem are part of the same problem?

    Any ideas?

    Thanks in advance!
    kay6284

  2. #2
    Join Date
    Jun 2003
    Posts
    33,721
    Plugin Contributions
    0

    Default Re: Customer cannot login

    You are probably missing some files. Compare your installation to a fresh download of your version.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Aug 2006
    Posts
    37
    Plugin Contributions
    0

    Default Re: Customer cannot login

    That was it....I compared the files and found that /includes/modules/pages/login/header.php was showing a zero size. I copied the file from the Zen Cart install files and it's working fine now.

    Thanks for your help

    kay6284

 

 

Similar Threads

  1. My customer cannot create a login
    By Phil Lomas in forum General Questions
    Replies: 5
    Last Post: 6 Apr 2013, 08:25 PM
  2. v150 Cannot login as customer anymore
    By coreyalderin in forum General Questions
    Replies: 2
    Last Post: 7 Sep 2012, 02:31 AM
  3. Cannot login as a customer
    By rbartko in forum Installing on a Linux/Unix Server
    Replies: 0
    Last Post: 19 Dec 2007, 04:30 AM
  4. customer cannot login
    By screenprinter in forum General Questions
    Replies: 4
    Last Post: 21 Nov 2007, 02:04 PM
  5. customer cannot login
    By ethanolic in forum General Questions
    Replies: 9
    Last Post: 24 Oct 2007, 11:00 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg