"approval pending" ?????

[recordshow]

I made myself the first "customer" for my own cart.

I filled out the registration form and got the "welcome" email etc...

The funny thing is that I still cannot shop. YES I can now see the prices but it says "approval pending" and there is no "add to cart" button.

As the administrator I never received any emails telling me I have a new customer etc... Am I supposed to approve something? How long will it say "approval pending" and what exactly is it pending?

Aren't I supposed to be notified when a new person signs up?

Help is appreciated, thanks in advance.

Also FYI I typed "approval pending", "new customer", etc... into the search field and found nothing.

[recordshow]

I figured it out.
On the main admin home page under new customers. Apparently each one needs to be manually approved by the administrator. Oddly enough I couldn't find any info about this anywhere in the forums. Hopefully this will also help someone else someday.

search keywords: customer authorization, customer approval, customer has no cart option, customer cannot shop, approval, approval pending,

Now I was just thinking it would be nice if I could get an email every time a new customer signs up. Does anyone know if this is possible?

[Ajeh]

Been there, done that ... built into Zen Cart already ...

Check the Configuration ... Email settings ...

Set an email address and turn it on ...

[jinxster1313]

May I ask where in Email Settings I should do this? I have the client's email entered and they are not getting any emails about pending customers.

Thanks in advance..


lisa

[Ajeh]

In the Configuration ... E-Mail Options ...

There are over a dozen emails that can be configured ...

Note: many need both the email address added *and* then to turn it on ...

[jinxster1313]

OK so I am in Configurations then into Email Settings. Email address is entered there. Have send copy of confirmation email turned on as welll. What am I missing?

Thanks by the way