Gift Certificate FAQ empty

[jerkynet]

Hi..........

New 1.3.6 install, just turned on/configured gift certificates, all working as advertised....

Clicking the Gift Certificate FAQ works, but seems to be empty.

"Please choose from one of the questions above"

Nothing above?

Something I am missing?

[Ajeh]

Check your language files to make sure you did not override the file with missing information ...

The original information is in:
/includes/languages/english/gv_faq.php

Your overrides file would then be located in:
/includes/languages/english/your_template_dir/gv_faq.php

[jerkynet]

Hi Linda,

Thanks for the reply..........

Only copy is the distribution.......

dwellsin@server23 [~/www/jerkynet/store]# find -name gv_faq.php
./includes/languages/english/gv_faq.php
dwellsin@server23 [~/www/jerkynet/store]# ll ./includes/languages/english/gv_faq.php
-rwxr-xr-x 1 dwellsin dwellsin 6185 Aug 16 13:14 ./includes/languages/english/gv_faq.php*
dwellsin@server23 [~/www/jerkynet/store]#

I thought with all my flailing yesterday, trying to configure/understand/get setup on the gift certs I turned something off.

BTW, my problem getting GCs going was trying to process thru googleCheckout...........dawned on me this am, did a GC purch thru paypal, all is now working as advertised

Now, for the gv_faq mystery.........

Anything else you can think for me to check?
Dave.......

[Ajeh]

Reload all associated files ...

/includes/modules/pages/gv_faq/*.*

/includes/templates/template_dir/tpl_gv_faq_default.php

/includes/languages/english/gv_faq.php

Make sure that you have installed the:
Modules ... Order Totals ... Gift Certificate ...

Might try remove/install to be sure it is right ...

[jerkynet]

Done, and no change..........

dwellsin@server23 [~/www/jerkynet/store]# ll includes/modules/pages/gv_faq
total 12
drwxr-xr-x 2 dwellsin dwellsin 4096 Oct 26 23:13 ./
drwxr-xr-x 72 dwellsin dwellsin 4096 Oct 26 23:13 ../
-rwxr-xr-x 1 dwellsin dwellsin 1102 Mar 10 2006 header_php.php*
dwellsin@server23 [~/www/jerkynet/store]# ll includes/templates/template_default/templates/tpl_gv_faq_default.php
-rwxr-xr-x 1 dwellsin dwellsin 1858 Aug 16 13:14 includes/templates/template_default/templates/tpl_gv_faq_default.php*
dwellsin@server23 [~/www/jerkynet/store]# ll includes/languages/english/gv_faq.php
-rwxr-xr-x 1 dwellsin dwellsin 6185 Aug 16 13:14 includes/languages/english/gv_faq.php*

Also nuked/re-enabled GC module per your instructions, no change.....
?
Dave......

[Ajeh]

Do you have an URL to your site that we could peek at?