TXT mail YES but HTML mail NO???

[stevefriedman71]

I have just adjusted the mail settings in the admin according to our host Dot5Hosting and now my settings are as follows:
E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true
Email Archiving Active? true
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? HTML
Send Copy of Order Confirmation Emails To [email protected]
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 1
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 1
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 1
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 1
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 1
Send Copy of Admin Orders Status Emails To [email protected]
Send Notice of Pending Reviews Emails To - Status 1
Send Notice of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List Steve <[email protected]>
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 0
Send Low Stock Emails 0
Send Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox
SMTP Email Account Password
SMTP Email Mail Host
SMTP Email Mail Server Port 25
Convert currencies for Text emails &pound;,£:&euro;,€


where is the error? i have the seetings according to the host abe he also gave me the following. "usr/sbin/sendmail"

i'm desperate. so i also went over the class.phpmailer.php and in line 116...

shouldn't it say "var $Mailer = "sendmail" instead of
"var $Mailer = "mail"?

and in line 122...

The support guy insisted that the setting is "usr/sbin/sendmail" and not "/usr/sbin/sendmail"

the thing is that i can send text-only mails but as soon as i change to mime html mails they stop working. the server said HTML mails are allowed by the server.

so... PLEASE HELP

[Ajeh]

As of v1.3.6 you can now test this ...

Trying changing your email transport to using php as the email transport method as a test ...

[stevefriedman71]

this is a wired error...

I can send out GV in html, i can receive mails from customers using the contact us page but i can not use but i can NOT use "admin" -> "tools" -> "send Email"

i did as you suggested. changed sendmail to php. and still the same acting.

i'm using 1.3.6.

[Ajeh]

Well ... edit the path as your support claims their server is setup ... not sure why it would be set that way and how 90% of your email works when 100% is using the same email routine ...

Does it work? This would be very, very strange ...

Or, set up a test directory with a test database install the test demo data ...

Does it work? If so, then you have something not set right in your shop ...

[stevefriedman71]

Even with the settings to PHP. i can NOT send html mails. i wouldn't even know where else i could look. i have the settings from my host and set zen cart according to it. then changed it to php. and still nothing. where did i mess up?

[Website Rob]

Presuming this is a Linux Server:

Use MIME HTML When Sending Emails false

Ask the Server what the correct sendmail path is: Tools > Server info
search for: sendmail_path

[stevefriedman71]

Presuming this is a Linux Server:

Use MIME HTML When Sending Emails false

The server IS a Linux server. that, i know. but... How would i be able to send html mails IF i set MIME HTML to false?

the "send_mail path" is: /usr/sbin/sendmail -t -i

[Steeeeve]

Was this problem fixed as I am having the same issue.

I cannot send HTML emails no matter what I change the settings to. my "send mail path" is the same as the above posters.

It is a Linux server from midphase.

E-Mail Transport Method PHP
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true Info
Email Archiving Active? false Info
E-Mail Friendly-Errors false Info
Emails must send from known domain? No Info
Email Admin Format? HTML

those are my current settings

[stevefriedman71]

it can be the host... my host just doesn't allow html mail. i wouldn't recoment to use this host: Dot 5 Hosting. They are cheap but the customer support sucks, they don't offer dedicated ssl (not even 3rd party), don't allow html emails (TXT only)

[Steeeeve]

Well I got the admin and welcome emails to send as HTML but the change in order status emails and order confirmation emails don't send as HTML...any ideas?