Quote Originally Posted by vivaraquel View Post
These are the ones in the prerequisites window that don't have a tick.

(!) PHP API Mode = cgi
(!) Register Globals = ON
(!) PHP session.use_trans_sid = ON
(!) Suggested SQL Cache Folder = /s101-2/cache

(!)PHP Session.Save_Path = 10.0.1.101 -->Unwriteable

(!) cache = Unwriteable (chmod 777 read/write/execute)

All the rest have green ticks. The furthest I get after that is database setup and it won't go past it.

Thank you again.
OK. Running through these in turn.
"PHP API Mode = cgi" is for information and not a problem (you can't change it anyway)
"Register Globals = ON" is not ideal as it can introduce some security issues, but it's not the cause of your installation problem.
"PHP session.use_trans_id = ON" is also not ideal as it can lead to lower ratings by search engines, but again is not the cause the of your problem.
"Suggested SQL Cache Folder = /s101-2/cache" is interesting and may be a clue. I've never seen that without a tick so I'm guessing Zen Cart doesn't like your cache directory for some reason. We'll come back to this.
"PHP Session.Save_Path = 10.0.1.101 -->Unwriteable" you can ignore as PHP's setting for this is for information only.
"cache = Unwriteable (chmod 777 read/write/execute)" and here we are back to the cache again, which is also what your error messages are about.

A few questions:
Is your remote server running Unix or Windows?
Is there a /s101-2/cache directory on your remote server?
If so, what are the access permissions on it?