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  1. #1
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    Default Orders status incorrect

    Hi,

    I am testing out our new store using 1.3.6 and I have my free downloads (using freecharger) set to an order status of "delivered" and the paid downloads (using paypal) set to "processing" so I can differentiate in my reports ect.

    However when I am using the freecharger for the free products the order status is still showing processing rather than delivered.

    Can't seem to figure out why.

    Thanks in advance for your help.

    Rick

  2. #2
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    Default Re: Orders status incorrect

    Sorry to bump this up but I am still unable to get this resolved on my own. Does anyone have an idea or suggestion as to what could be my problem.

    Thanks

    Rick

  3. #3
    Join Date
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    Default Re: Orders status incorrect

    You are using v1.3.6?

    Clean install or an upgrade? If an upgrade, from what version and how did you upgrade?

    Have you an URL that we can look at your Product where this is happening?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #4
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    Default Re: Orders status incorrect

    You are using v1.3.6?
    Yes

    Clean install or an upgrade? If an upgrade, from what version and how did you upgrade?
    Upgrade from v1.27
    database upgrade

    Have you an URL that we can look at your Product where this is happening?
    digitalscrapbookpages.com/test-store

  5. #5
    Join Date
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    Default Re: Orders status incorrect

    Go to the Payment modules ...

    Jot down your settings for all payment modules in NotePad ...

    Remove, Install and confgure them ...

    Note: I prefer to do this with all Payment, Shipping and Order Total modules to ensure all changes and updates are current ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  6. #6
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    Default Re: Orders status incorrect

    Removed them all and reinstalled them but no change. Other ideas?

    Thanks

    Rick

  7. #7
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    Default Re: Orders status incorrect

    And you are testing New Orders after these changes and not looking at Old Orders ... correct?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  8. #8
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    Default Re: Orders status incorrect

    Yes, they are new order tests

  9. #9
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    Default Re: Orders status incorrect

    Go to phpMyAdmin and browse the table for: orders_status

    What do you see in there?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  10. #10
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    Default Re: Orders status incorrect

    orders_status_id language_id orders_status_name
    1 1 Pending
    2 1 Processing
    3 1 Delivered
    4 1 Update
    5 1 Cancelled
    6 1 Refund

 

 
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