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  1. 29 Nov 2006, 07:38 PM #1
    jonnier
    jonnier is offline New Zenner
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    Default I'm not getting Emails from Zen

    Plaese help all of the sudden I get no notification of orders, I have change nothing, the inly way I know that i have a order is from the credit card co. Thanks Jon
  2. 3 Dec 2006, 02:46 PM #2
    DrByte's Avatar
    DrByte
    DrByte is offline Sensei
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    Jan 2004
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    Default Re: I'm not getting Emails from Zen

    1. Are your customers getting emails?
    2. If you place a test order, do you get an email?
    3. What version of Zen Cart are you using?
    4. When did you last upgrade? from what version?
    5. When did emails "last work"?
    6. What changed on your server or your hosting company at the time they stopped sending?
    7. What is your "email transport" setting in Admin->configuration->Email Options?
    8. What version of Apache/IIS are you hosted on ?
    .

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