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  1. #1
    Join Date
    Nov 2006
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    Default Out of the blue Photos have red x's

    I just viewed my clients site and out of the blue because it was fine last week photos of products have red xs where the photo was....can someone tell me how to fix this? The link to show you the problem is

    http://www.shieldsdates.com/index.ph...=index&cPath=1

    They also mentioned people can't place orders but I have not been able to duplicate that issue yet. The site was functioning just fine last week so I have no idea what happened.

    Debbie

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    Default Re: Out of the blue Photos have red x's

    What version of Zen Cart are you running?

    Have you an add-on for your images?

    In the view source I am seeing odd calls to the images that are not part of Zen Cart ...
    Linda McGrath
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  3. #3
    Join Date
    Nov 2006
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    Default Re: Out of the blue Photos have red x's

    I don't know what version. It's a site that's been up for 4 years. It was working just fine three days ago..the photos were coming up fine so I don't know what could have changed. No on the add on but like i said i inheired this site two years ago.

  4. #4
    Join Date
    Mar 2004
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    16,042
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    5

    Default Re: Out of the blue Photos have red x's

    looks like this is your issue
    Fatal error: Call to undefined function: imagesx() in /home/shieldsd/public_html/thumbnail.php on line 20
    Zen cart PCI compliant Hosting

  5. #5
    Join Date
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    Default Re: Out of the blue Photos have red x's

    I never altered or even touched the thumbnail.php file so how did something happen?

    But more importantly what do i do ?

  6. #6
    Join Date
    Mar 2004
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    Default Re: Out of the blue Photos have red x's

    this is not part of zen cart,
    I would suggest talking to the original designer or owner and see what was added
    Zen cart PCI compliant Hosting

  7. #7
    Join Date
    Nov 2006
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    Default Re: Out of the blue Photos have red x's

    There are two errors going on and the hosting company told me they moved the website to a new server over the weekend so i am sure they did something.

    this is the error for the trying to place orders at sheildsdates.com

    Fatal error: Call to undefined function: curl_init() in /home/shieldsd/public_html/includes/modules/payment/authorizenet_aim.php on line 624


    and the error on the photos is

    <br />
    <b>Fatal error</b>: Call to undefined function: imagecreatefromjpeg() in <b>/home/shieldsd/public_html/thumbnail.php</b> on line <b>8</b><br />

    Does anyone know how moving to a new server might create these issues....

  8. #8
    Join Date
    Sep 2004
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    1,388
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    Default Re: Out of the blue Photos have red x's

    Yes, they don't have cURL installed properly. Contact them and provide this error, that should get them on the right track...

    ...or you could dump this flaky host and go for something more reliable. Just my $0.02.
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  9. #9
    Join Date
    Nov 2006
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    Default Re: Out of the blue Photos have red x's

    Thank you you are the second person to say curl today. I contacted the hosting company and told them this via email and they have ignored me all day. My client made 600 on this day last year so that is potentially what they lost today because of this. I am being blamed because i charge for the hosting and resell for this guy. This is the most important time of the year for my client with their cart. This week is probably thier biggest week for sales and i don't know what to say to them other then im sorry.

 

 

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