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  1. #1
    Join Date
    Feb 2006
    Posts
    22
    Plugin Contributions
    0

    Default Tax not being calculated

    Help! Taxes are no longer being calculated and we didn't change anything! Here is the current config

    Troubleshooting tax issues includes the following ...
    1. What are your store settings for these set to?
    Admin->Configuration->My Store
    a. Country/Zone USA/Indiana
    b. Basis of Product Tax Shipping
    c. Basis of Shipping Tax Shipping
    d. Display Prices With Tax false
    e. Display Prices With Tax-Admin false

    2. What Zone Definitions have you created?
    Admin->Locations/Taxes->Zones Definitions Indiana

    3. Inside each of those zone definitions, what country/zone combinations have been selected?
    Admin->Locations/Taxes->Zones Definitions, click on "Details" button for each zone United States - Indiana

    4. What tax classes do you have?
    Admin->Locations/Taxes->Tax Classes Taxable Goods

    5. What tax rates have you created?
    Admin->Locations/Taxes->Tax Rates 6.0000

    6. What tax class have you associated with your products?
    Admin->Catalog->Categories/Products->click on a product to edit it Taxable Goods

    7. What tax class have you associated with each of your shipping modules?
    Admin->Modules->Shipping Taxable Goods

  2. #2
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: Tax not being calculated

    The URL where this can be seen?

    Also check the Admin> Modules> Order Totals> Tax , make sure it is enabled
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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