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  1. #1
    Join Date
    Feb 2006
    Posts
    46
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    0

    customer issue Received PayPal but no order showing

    I have been having this problem intermittently. It's only happened a few times, but I have no idea why it's happening. I received payments via PayPal, and I get the notification of payment from PayPal, but there is no order showing up in Zen Cart for the purchase. I have been issuing the customers gift certificates for the amount and having them go back in and place a second order as a work around. Still, I would like to know why it's happening to start with, and why it only happens occasionally, not with every order. I am using 1.3.0.2.

  2. #2
    Join Date
    Feb 2006
    Posts
    46
    Plugin Contributions
    0

    Default Re: Received PayPal but no order showing

    Update to add that I went in and removed Order Tax module, which I read fixed some other people's similar problems - and what - the orders magically showed up in the ZC admin!

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Received PayPal but no order showing

    Glad that you have things working ... not sure why that would help in this case ...

    NOTE: You may wish to look at upgrading to v1.3.6 ... this release is much more stable, bugfixes and security issues fixed and has more features to it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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