GC redemption code

[2scrappychixdesigns]

The redemption code that my customers are receiving in their emails is about 3 times longer than it needs to be....so when they try to redeem it, they get an "invalid redemption code" message. If I go into admin and copy and paste the correct code to them, they have no problem. Any ideas what this could be? Thanks!

[Ajeh]

Check the setting on the Configuration ... GV Coupons ...

See what the length is set to for the redemption code:

Length of the redeem code
Enter the length of the redeem code
The longer the more secure

The default is 10 ...

[2scrappychixdesigns]

It was set at 1000! I changed it to 15...is that okay?

[Ajeh]

/me *thud* ... 1000!!

Gads ... 15 is fine ... as I say the default is 10 but you can go up higher ...

Type in your 1000 character GV Remption code ... see ya next year!

[2scrappychixdesigns]

LOL!! Thanks for your help!