How do I increase the length of the customer input fields?

[nova351]

I just installed a new copy of zen cart and everything went smoothly. However, when I try to do a test registration I am limited to how many characters I can input on the registration page. For example: E-mail only allows me 14 characters, First Name only allows 4 characters and Last Name only allows 5 characters.

I have reinstalled 2 or 3 times and still the same issue. I have also checked the database and it seems as the character lengths are set well over what I need.

Please help.

Here is the page: http://fbcpublications.com/new_catal...ain_page=login

[BrodieGirl]

I'm not sure if this is going to help you at all but I wanted to give it a shot.

In your Admin, put your cursor over Configuration, then go down to Minimum Values.
I have my settings at :
First Name 2
Nick Name 3
Last Name 2
Date of Birth 10
E-Mail Address 6
Street Address 5
Company 2
Post Code 4
City 3
State 2
Telephone Number 3
Password 5
Credit Card Owner Name 3
Credit Card Number 10
Credit Card CVV Number 3
Product Review Text 50
Best Sellers 1
Also Purchased Products 1


I probably should change some of mine, but I hope this helps :) I do know that when I type in the email address in my form it works, so maybe it'll work for you!

[MikeX]

BrodieGirl,

(That is to set the minimum characters allowed in those fields, not the maximum.) nova, Have you checked in your database?

[nova351]

I checked the database and they are all set for more than what I need but for some reason they are not transferring across.

I am completely stumped. I have gone through every page I could think of checking for errors.

I hope someone else has had this problem and fixed it.

[Ajeh]

This is an error with your hosting site ... they have something misconfigured and it is not returning the right field lengths of the fields in the database ...

[nova351]

What do I need to tell them to fix and is it something that they will fix? I don't know much about that side of it so any help would be great.

[Ajeh]

The problem is related to the mysql_field_len not returning properly from the database ...

Your host needs to fix this problem ...

I am afraid I forget the exact cause of this ...

[nova351]

Thank you very much. I will contact them and see what they can do.

[nova351]

Does anyone else know a more specific cause for this. I can't get my hosting service to do anything about it.

I had oscommerce installed in the same database but I am no longer using it. Could there be a conflict there?

Any more help would be greatly appreciated.

[Ajeh]

field length display that are truncated or shortened due to MySQL issues more than likely are related to #16 on this post ...

http://www.zen-cart.com/forum/showth...sql#post152466

Speak to your hosting site to fix it ...