Simple Google Analytics - Support

[econcepts]

Thanks for the response. You're right, and I should have mentioned, we do have multiple profiles set up, UA-XXXXXXX-1 thru UA-XXXXXXX-4 (the XXXXXXX is the same for all 4 sites), and the corresponding profile ID is entered into the Analytics Account field in the Analytics Configuration. Was wondering if the Affiliation needed to be something specific, though. Also, version 1.2.2 has only been installed on -3 (CreekTreeUSA) and -4 (Faery's Whimsy, as those are the ones we're working with right now. The CreekTreeUSA profile DOES show all the breakdowns by traffic source for eCmmerce, but the others don't.

So you have multiple profiles and each ecommerce site has it's "own" Simple GA installed AND each of those has entered the unique Analytics ID in the admin right? (just making sure).

Are you using the "ga.js" or the "legacy (urchin)" tracking code? What happens if you switch between them (shouldn't have any effect but just covering the bases here.)

Do you have ecommerce tracking enabled on the other profiles that are not showing it, and do you have those tracking IDs entered in the Simple GA admin (in zen) as well?

Let me know the answers to those and we'll see where that takes us.

[inovermyhead]

Hello, econcepts, thanks for your time.

So you have multiple profiles and each ecommerce site has it's "own" Simple GA installed AND each of those has entered the unique Analytics ID in the admin right? (just making sure).

Each of the sites has Simple GA installed, and the pertinent Analytics Profile ID is entered into Analytics Accounts in the SGA Configuration. (The Affiliation field has the shop name in it, not the Profile ID. Not sure exactly what that is for.)

Are you using the "ga.js" or the "legacy (urchin)" tracking code? What happens if you switch between them (shouldn't have any effect but just covering the bases here.)

CreekTreeUSA and Faery's Whimsy are using ga.js, the other 2 still have the legacy version of Simple GA.

Do you have ecommerce tracking enabled on the other profiles that are not showing it, and do you have those tracking IDs entered in the Simple GA admin (in zen) as well?

All 4 profiles have "Yes, an E-Commerce Site" chosen. As for the "tracking IDs" isn't that the same as the Analytics Profile ID? If not, where do I find the "tracking ID"?

The information in the profiles was set up 2 years ago, and it looks like there may have been some changes since then. For instance, I just noticed that the goal steps are set up with the domain name ( i.e. https://www.creektree.net/faeryswhim...ckout_shipping) and there's a note there now that the domain name shouldn't be included. Is that right?

Really appreciate the help on this econcepts.

Bob

[KristinaLynn]

Hi Everyone!
I'm sure this is going to be a simple question to answer but we will see! I'm running ZenCart 1.3.8. I downloaded and modified one of the free templates from (sorry, site offline). I'm now trying to add Google Analytics and it says to modify the /includes/templates/[your_template]/common/tpl_main_page.php file. The only files that came with the free template are: CSS, images, and a template_info.php file. My question is, where do I put the code? Do I need to copy files from the template_default folder into my custom template folder?

Thanks for your help!

Kristina Marshall

[inovermyhead]

Hi Everyone!
I'm sure this is going to be a simple question to answer but we will see! I'm running ZenCart 1.3.8. I downloaded and modified one of the free templates from (sorry, site offline). I'm now trying to add Google Analytics and it says to modify the /includes/templates/[your_template]/common/tpl_main_page.php file. The only files that came with the free template are: CSS, images, and a template_info.php file. My question is, where do I put the code? Do I need to copy files from the template_default folder into my custom template folder?

Thanks for your help!

Kristina Marshall

Hi, Kristina ... just create a 'common' folder in the your_template folder, then copy the tpl_main_page.php file to it from the default_template/common folder, and make your changes to the new tpl_main_page.php file. Many changes for Zen Cart custom code can be made similarly, without touching the original code.

[KristinaLynn]

Hi, Kristina ... just create a 'common' folder in the your_template folder, then copy the tpl_main_page.php file to it from the default_template/common folder, and make your changes to the new tpl_main_page.php file. Many changes for Zen Cart custom code can be made similarly, without touching the original code.

Thanks for your help! I do believe I have everything installed correctly. I went in to the admin side of my site and put in the UA code but nothing is showing up in my analytics for my store. Do I need to add a new account in Google Analytics and point it to my store? Will there be more code I need to enter?

[inovermyhead]

Thanks for your help! I do believe I have everything installed correctly. I went in to the admin side of my site and put in the UA code but nothing is showing up in my analytics for my store. Do I need to add a new account in Google Analytics and point it to my store? Will there be more code I need to enter?

Don't know if you need a new account, you may need a new profile, though ... go to your Google Analytics account overview page, click on the account name to get to the profiles. See if the status of profile associated with the UA number is checked in green to show active. Or are there any obvious messages for that profile?

[KristinaLynn]

Don't know if you need a new account, you may need a new profile, though ... go to your Google Analytics account overview page, click on the account name to get to the profiles. See if the status of profile associated with the UA number is checked in green to show active. Or are there any obvious messages for that profile?

Ok I set up a new profile associated with my store. It gave me the google analytics code which I pasted into the tpl_main_page.php file. Is this where it needed to go? I also updated the UA number in my administrative panel. In my google anayltics account it still says that tracking is not installed. Where am I going wrong?

[econcepts]

Hello, econcepts, thanks for your time.


Each of the sites has Simple GA installed, and the pertinent Analytics Profile ID is entered into Analytics Accounts in the SGA Configuration. (The Affiliation field has the shop name in it, not the Profile ID. Not sure exactly what that is for.)


CreekTreeUSA and Faery's Whimsy are using ga.js, the other 2 still have the legacy version of Simple GA.


All 4 profiles have "Yes, an E-Commerce Site" chosen. As for the "tracking IDs" isn't that the same as the Analytics Profile ID? If not, where do I find the "tracking ID"?

The information in the profiles was set up 2 years ago, and it looks like there may have been some changes since then. For instance, I just noticed that the goal steps are set up with the domain name ( i.e. https://www.creektree.net/faeryswhim...ckout_shipping) and there's a note there now that the domain name shouldn't be included. Is that right?

Really appreciate the help on this econcepts.

Bob

Bob,

You can still use the "http:" portion and domain for the url that won't be a problem. Google just recommends the other way (but I do it both).

The best thing to do here might be for me to take a look at what you have in the backend. I'll do some more looking at the front end now that I have links and see if I can't turn anything up.

Hang on ...

[inovermyhead]

Bob,

Hang on ...

OK, thanks ...

Bob

[inovermyhead]

Bob,

You can still use the "http:" portion and domain for the url that won't be a problem. Google just recommends the other way (but I do it both).

The best thing to do here might be for me to take a look at what you have in the backend. I'll do some more looking at the front end now that I have links and see if I can't turn anything up.

Hang on ...

Hello, Eric, was wondering if you'd had a chance to look into this ...
let me know if we can add any info ...

Thanks,
Bob