Simple Google Analytics - Support

[cuda]

Dear cuda,

I have another question, now regarding the workings of the mod:

My assumption is that it does not touch the ipn_main_handler.php, therefore, it does not report on the PayPal bound clicks (regular PayPal, NOT the Express).

If this is true, then 'checkout_confirmation' page will report a larger number of exits/bounces/etc. than it really has, since many PayPal users will not be tracked once they go to the PayPal site to pay.

Also, after running ZC sites for almost 2 years I noticed that a lot of PayPal users do not "return to merchant" after paying and thus will never see the checkout_success page. In these cases, the transactional data will not get to Google.

1) Is my assumption regarding the ipn_main_handler.php correct?
2) If no, how does Google count the PayPal-ers?
3) If yes, what do you think about rigging the ipn_main_handler.php?

What do you think?
--dreamdaily

Dreamdaily-

1. Google analytics tracks when you land on a page with the google analytics code not when you exit (exits are when you do not return to the site)... you can however track button clicks if desired. If a user does not return to the success page their transaction data can not be tracked you are correct.

3. How are you going to call the javascript?

[a_berezin]

So there are a lot of empty words, and answer is not present.

Once again ask.
That the developer thinks about PayPal ipn_main_handler?

[cuda]

So there are a lot of empty words, and answer is not present.

Once again ask.
That the developer thinks about PayPal ipn_main_handler?

Ok then you are the almighty....what would you suggest o great developer. Give an answer that will satisfy you so none of us need to hear your ridicule anymore....

[dreamdaily]

Dear cuda,

Thank you for the reply!

Dreamdaily-

1. Google analytics tracks when you land on a page with the google analytics code not when you exit (exits are when you do not return to the site)... you can however track button clicks if desired. If a user does not return to the success page their transaction data can not be tracked you are correct.

3. How are you going to call the javascript?

Yes, according to the 1) above, at the moment, we let all PayPal-ers "go unsupervised" and un-tracked when they press "confirm" button to pay. We hope that they return to the checkout_success page and will show up on the Google radar again, reconciling the session records.

However, until they return from PayPal we do not know whether they abandoned the cart on the confirmation page, or abandoned the payment process on the PayPal site, or did not return after the payment was made, or will return soon.

For a large number of ZC folks using PayPal as their main and only payment processor, this might skew their transactional and navigational data.

A quick suggestion that might bring this under better control, at least on the navigational side:
as you implied in your email, we can execute a tracing (not transactional) call to Google when the "confirm" button is pressed and the payment option is PayPal. Store owners would see at least the navigational path to PayPal. I can certainly live with this data, knowing that my customer went out to pay.

This javascript "tap" could be a simple solution for the issue, I guess.

Another, more sophisticated way of doing it, would be writing additional code for the ipn_main_handler/paypal_function.php to execute along with its main call to PayPal an additional quick HTTP POST to Google.

Is anyone up to it?
--dreamdaily

[a_berezin]

Answer for what? How to processing PayPal ipn_main_handler? I am interested with opinion of the developer.

[zhangfei]

Hi,

Noob's 2 cents here:

For the Google analytics account make sure you enter the account number specified in the code example Google spits out for you. I was entering my Google analytics account UA-xxxxxxx (from 'Edit Analytics Account') but really should have added a '-1' to it, as that was what the code example Google had for me.

Hope that helps others.

Looking forward to using this, and thanks to all those who contribute to ZC.

[mtlfloss]

I just installed this script, but I get this error message when I try and access my store:

Forbidden

You don't have permission to access /store/includes/templates/template_default/common/tpl_main_page.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



I had made a database backup before, I tried restoring my database, got the same message. I tried taking out the modifications to the tpl_main_page file, got the same error message.



Any ideas?
my store link is store.montrealfloss.com

[mtlfloss]

FIXED

[samantha birt]

can you tell me how and where I enter the tracking code for Google Analytics. What tab I go into e.g configuration, tools etc...

Please help

[swamyg1]

So I upgraded from 1.2.2. I have an odd problem with my configuration menu though. I now have a "Google Analtyics" menu with all of my old options from the previous install.

I also have a NEW configuration menu called "Google Analytics Configuratiion" with just three options:

1. Google Tracking Code Type To Use
2. Add Custom Tracking After Main Analytics Code?
3. Google Custom Code - After

My code seems to be working fine, but the configuration menu thing is driving me a little batty! Any ideas?