Quote Originally Posted by thomaswhiteeagle View Post
I'm almost at my wits end so to speak trying to get this plugin to work especialiy consider we have a 5 figure ppc spend monthly and have lost all ability to track conversions. We had a 1.3x version of zen and it worked perfectly for conversion tracking of our ppc. Then we upgraded to the latest zen, very carefully. at the time we also upgraded our template from "black_pure_free" to "westminster new responsive".

now the ppc tracking doesnt work at all. I mean nothing. analytics seems to be working to an extent although it is not perfectly tracking but we are more concerned about ppc. I don't even know where to look I've installed, uninstalled this more than a few times and went thru it file by file trying to figure out why it is not working but am at a loss.
If you apply the appropriate basic Zen Cart upgrades to your older template (ie: apply all the changes of the new version onto the files in your old template), does that template then handle your analytics correctly? If so, then your new template is suspect.