Simple Google Analytics - Support

[hd2o]

I have read the thread and posts that address this issue, but can't get past it. Using Zen 1.3.7 Site is: http://hd2o.tv

Instructions followed, tpl_main_page.php code was added.
I get at the bottom on the main page:

Warning: main(includes/templates/template_default/google_analytics/google_analytics.php) [function.main]: failed to open stream: No such file or directory in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Warning: main(includes/templates/template_default/google_analytics/google_analytics.php) [function.main]: failed to open stream: No such file or directory in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Warning: main(includes/templates/template_default/google_analytics/google_analytics.php) [function.main]: failed to open stream: No such file or directory in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Fatal error: main() [function.require]: Failed opening required 'includes/templates/template_default/google_analytics/google_analytics.php' (include_path='.:/usr/lib/php:/usr/local/lib/php:/usr/share/pear/') in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Line 180 must be the added code?
Also, google tells me it is not active - confirming the errors. "Tracking Not Installed"
Any help is greatly appreciated beyond the genius of writing the code!
Regards,
Paul

[econcepts]

I have read the thread and posts that address this issue, but can't get past it. Using Zen 1.3.7 Site is: http://hd2o.tv

Instructions followed, tpl_main_page.php code was added.
I get at the bottom on the main page:

Warning: main(includes/templates/template_default/google_analytics/google_analytics.php) [function.main]: failed to open stream: No such file or directory in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Warning: main(includes/templates/template_default/google_analytics/google_analytics.php) [function.main]: failed to open stream: No such file or directory in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Warning: main(includes/templates/template_default/google_analytics/google_analytics.php) [function.main]: failed to open stream: No such file or directory in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Fatal error: main() [function.require]: Failed opening required 'includes/templates/template_default/google_analytics/google_analytics.php' (include_path='.:/usr/lib/php:/usr/local/lib/php:/usr/share/pear/') in /home/slecrc/public_html/includes/templates/CUSTOM/common/tpl_main_page.php on line 180

Line 180 must be the added code?
Also, google tells me it is not active - confirming the errors. "Tracking Not Installed"
Any help is greatly appreciated beyond the genius of writing the code!
Regards,
Paul

Are you using a custom template or not? In one error, it references the "template_default" directory, and in the other, it references a "CUSTOM" directory.

If you are using a custom directory, then make sure you put ALL overrides in folders associated with that custom template. So, for example, if you are using a custom template and that directory is called "CUSTOM" (as stated in your error message) then the Google Code needs to be installed in the /includes/templates/CUSTOM/common/tpl_main_page.php file. (Not in the one located within the "template_default" directory.)

Likewise, the directory "google_analytics" should be uploaded to /includes/templates/CUSTOM/google_analytics (NOT /includes/templates/template_default/google_analytics).

Google is unable to verify the code because there is no tracking code present due to the incorrect placement of the files on your end. Once you get them in the correct locations as indicated here, it should all be fine.

You'll need to have Google go back out and check the location of the tracking code to verify it once you have everything in place.

[hd2o]

I am using a custom temp.
I'll hack it and let you know.
thank you tons
paul

[hd2o]

Are you using a custom template or not? In one error, it references the "template_default" directory, and in the other, it references a "CUSTOM" directory.

If you are using a custom directory, then make sure you put ALL overrides in folders associated with that custom template. So, for example, if you are using a custom template and that directory is called "CUSTOM" (as stated in your error message) then the Google Code needs to be installed in the /includes/templates/CUSTOM/common/tpl_main_page.php file. (Not in the one located within the "template_default" directory.)

Likewise, the directory "google_analytics" should be uploaded to /includes/templates/CUSTOM/google_analytics (NOT /includes/templates/template_default/google_analytics).

I thought the directory was it - Moved 'Simple_Google_Analytics' into CUSTOM directory, but no. I've reset the file from backup so it's not an error. Tomorrow I'll try looking at it again.
regards,

[lizh]

Can someone tell me how to UNINSTALL this mod?
thanks
Liz

[econcepts]

Can someone tell me how to UNINSTALL this mod?
thanks
Liz

Providing you are using the Simple Google Analytics module, do the following (see urls below):

http://www.zen-cart.com/forum/showpo...&postcount=336

http://www.zen-cart.com/forum/showpo...&postcount=338

[econcepts]

I thought the directory was it - Moved 'Simple_Google_Analytics' into CUSTOM directory, but no. I've reset the file from backup so it's not an error. Tomorrow I'll try looking at it again.
regards,

Just a quick FYI. There is no directory called "Simple_Google_Analytics" in the install. Not sure where that came from, but it shouldn't exist on your end.

My recommendation would be to go back and start over from the beginning. I am pretty sure it is an issue with the files not being copied to the correct directory. Again, it looks like you have copied them to 2 different directories (1 being the custom and the other being the "default').

That would definitely cause problems as the overrides system in Zen would not be able to find the files needed to make it all work.

[hd2o]

Hi Eric, I appreciate your time.
When I unzipped the download, everything was in a directory called "Simple_Google_Analytics". I moved that entire folder to the server. What you're saying is that folder should not exist, and the interal files should be in: templates/CUSTOM but 'without' the outside directory? (I'll also scan for duplicates in template_default)
If true, I will have: templates/CUSTOM/admin (folder) along with the other contents GPL.txt and includes (folder), the 2 .sql patches, and readme_instructions.txt? I'd be dumping the outermost directory.
I added the code to temp_default/common/tpl_mail_page.php to test that file's effect. It has been removed.
20 Ways to Increase Sales is awesome! The Analytics workbook is certainly next.
Paul

[econcepts]

Hi Eric, I appreciate your time.
When I unzipped the download, everything was in a directory called "Simple_Google_Analytics". I moved that entire folder to the server. What you're saying is that folder should not exist, and the interal files should be in: templates/CUSTOM but 'without' the outside directory? (I'll also scan for duplicates in template_default)
If true, I will have: templates/CUSTOM/admin (folder) along with the other contents GPL.txt and includes (folder), the 2 .sql patches, and readme_instructions.txt? I'd be dumping the outermost directory.
I added the code to temp_default/common/tpl_mail_page.php to test that file's effect. It has been removed.
20 Ways to Increase Sales is awesome! The Analytics workbook is certainly next.
Paul

Paul,

You are correct, the "Simple_Google_Analytics" directory that comes with the unzipped package should NOT be uploaded as is to your store. That is just the "holding directory" for all the files.

You want to unzip that, then open up the "includes" folder included in the contribution. Rename any directory that says "your_template" to "CUSTOM" (as this is what you said is the name of your personal custom template directory) then upload the entire contents of both the admin and the includes AS IS (just upload and go) to your store.

Run the SQL patch and presto. All set. It should state that in the readme as well in case you need a refresher.

Make sure you upload both the admin and the includes directory to your ROOT folder and AS IS (don't try to move admin under a "custom" directory ... that won't work as the Admin section of Zen Cart does not yet provide the ability to over ride files as does the catalog side.

Hope that helps.

[hd2o]

Eric,
Still one more set of questions for you. (Got the your_template changed to CUSTOM) The ROOT is 'public_html'? or is ROOT outside of that? Inside 'public_html' is a directory called 'includes' - the Zen Cart stuff. The zen admin folders are in 'public_html' because my store is the sites main page, but admin was renamed for security, so no problem with admin. ?How do I avoid 2 'includes' directories in 'public_html'? Can admin and includes reside outside 'public_html'?
Paul