Simple Google Analytics - Support

**econcepts** · 1 Sep 2007, 02:41 PM

Originally Posted by chacha-vintage

Hello, everyone! I'm sorry if this seems off-topic, but no one responded to my original post about it and I'm hoping it's an easy answer that one of you knows!

I am signed up for Yahoo Search Marketing rather than Google. In order to set up simple analytics, I am supposed to "Copy the HTML code below and insert it between the <HEAD> and </HEAD> tags on your site's conversion page(s)." The code begins "<SCRIPT language="JavaScript" type="text/javascript">...

>> Where is this code supposed to go? <<

Do I add an html header to define_checkout_success.php and put it in there? I am very, very basic with coding, so any help you could give would be appreciated!

Thanks so much!

Are you asking how to setup Yahoo Search Marketing code using the Simple Google Analytics module, or are you asking how to setup the Google Analytics module in addition to the code you already have entered for Yahoo?

I have done both successfully (and am converting my Yahoo code to a contribution as well), but you can't setup Yahoo using the Google mod. Please clarify your needs so I can assist.

**MyGreyGoose** · 3 Sep 2007, 09:32 PM

Well, I probably have a pretty rare situation where my overall site www.example.com is on a separate server and shop.example.com is on it's own server. My main google account is tied to example.com, and ALL of my zen cart is on shop.example.com... so having the option to enter a subdomain in this module would work for me b/c none of that code touches anything that is not that subdomain.

Any way, the fix for me was pretty simple and straight forward: I went to includes\templates\my_template\google_analytics\google_analytics.php and added _udn="example.com"; to the code. I think that'll do the trick. I then went and set up a filter per Google's instructions so that it'll distinguish between my www.example.com and shop.example.com files. I hope it works!

**cariclaire** · 10 May 2008, 03:41 AM

Can someone help me with why google analytics isn't working for me? I was using it in the footer page without the mod and it was working great until i secured my site then i was receiving security errors so i had to remove it.

The mod was installed and now it's not working.
I think all of my settings are correct. All of the steps were followed in the readme file.
When i go to my google account it says that it's receiving data from my site. But there is no hits recorded since the end of April when the mod was installed. I've had lots of hits and sales since then.

any suggestions?

**shrimp-gumbo-mmmhhh** · 11 May 2008, 03:41 AM

From April 30 to May 6 my ecommerce overview differs very much from what I am seeing my conversion rate to be. In fact the version shown shows a sharp drop while my actuals are going the other way. Anybody else seeing anything like this? I am using the old google code as the newer one wasn't even giving me these types of results.

Shrimp

**shrimp-gumbo-mmmhhh** · 14 May 2008, 05:44 AM

Originally Posted by shrimp-gumbo-mmmhhh

From April 30 to May 6 my ecommerce overview differs very much from what I am seeing my conversion rate to be. In fact the version shown shows a sharp drop while my actuals are going the other way. Anybody else seeing anything like this? I am using the old google code as the newer one wasn't even giving me these types of results.

Shrimp

Is Google watching our board? :)

System Message: Analytics Processing Delay from April 30th to May 5th
Google Analytics experienced a data processing error from April 30th to May 5th. Almost all of the data has been recovered and is currently being reprocessed. The recovered data will be reflected in your reports within a few days. Please note that a small percentage of data, particularly in the area of e-commerce reporting, was not recoverable from those dates.
We sincerely apologize for this processing issue and are taking every precaution to prevent such disruptions from occurring again in the future. The Google Analytics Team

**jvoce** · 14 May 2008, 06:07 PM

Thanks for mentioning this shrimp-gumbo-mmmhhh, I have been noticing the same thing. I look forward to Google correcting this.

**rlfreshwater** · 14 May 2008, 08:05 AM

Originally Posted by cariclaire

Can someone help me with why google analytics isn't working for me? I was using it in the footer page without the mod and it was working great until i secured my site then i was receiving security errors so i had to remove it.

The mod was installed and now it's not working.
I think all of my settings are correct. All of the steps were followed in the readme file.
When i go to my google account it says that it's receiving data from my site. But there is no hits recorded since the end of April when the mod was installed. I've had lots of hits and sales since then.

any suggestions?

I'm no expert at this by any means, but I can tell by looking at your page source that it's not installed correctly. If it were you would see this code (or something very similar) at the very end:

Code:

<script src="https://ssl.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-XXXXXXX-X";
urchinTracker();
</script></body>
</html>

**pauldavid77** · 23 Nov 2009, 10:40 PM

I have installed Google Analytics for my site at www.babooshkaboutique.com Google Analytics shows that it is receiving data. It even shows I am receiving date when I remove my google analytics number from the module. I have went as far as to setting up another GA account, when I do that I can never get GA to say that it is receiving data on the new account.

Since setting it up GA shows that I have only had 1 hit, but I have steadily been making sales.

Could someone help me with what may be going wrong? The code in my GA account is the same as what I have entered in the admin panel.

**econcepts** · 23 Nov 2009, 11:05 PM

Originally Posted by pauldavid77

I have installed Google Analytics for my site at www.babooshkaboutique.com Google Analytics shows that it is receiving data. It even shows I am receiving date when I remove my google analytics number from the module. I have went as far as to setting up another GA account, when I do that I can never get GA to say that it is receiving data on the new account.

Since setting it up GA shows that I have only had 1 hit, but I have steadily been making sales.

Could someone help me with what may be going wrong? The code in my GA account is the same as what I have entered in the admin panel.

Are you sure you are using the Simple Google Analytics Module? That is the one I created and the one this support thread is for.

There is another Google Analytics integration module that I have heard can cause various problems for users. From the look of your source code (I went to your site) it looks like that is the one you are using.

My module is a simple and quick install (You will need to remove the other one) and it works without flaw (providing you remove the other one).

The module that this support thread is for can be found here:

http://www.zen-cart.com/index.php?ma...roducts_id=412

**pauldavid77** · 24 Nov 2009, 02:50 AM

Is it possible to pay you to install this?

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