Simple Google Analytics - Support

[econcepts]

Still fighting Google... I'm convinced my problem is on the Google side. My client has a user number with Google that's tied to AdSense. Because I'm the one who looks after his site, I created the Analytics account with my user number. Apparently, this makes the Google unhappy.

The next thing is for me to try is to delete my profile for his site and use his. I don't know if anyone else has experienced a similar situation; but, I'll post back if it works.

What problem are you actually experiencing? As long as you use the number associated with their domain profile you should get tracking. It doesn't matter where the account is setup or what it it tied to. The only reason you might want it under their name is so they can access it without needing access to your own account.

[hermes369]

[QUOTE=econcepts;1011407]What problem are you actually experiencing?/QUOTE]

I'm tracking everything except sales. I'm getting results including pages inside Zen, just not sales. Yes, e-commerce is checked, ;-). The only thing that comes to mind is something's different on the checkout pages? That'd be weird. The code is there, that's why I think it has to something in GA.

[hermes369]

I've resolved the user issue. I deleted the profile in GA that was linked to my UA and created a profile for my client using his UA. I hated to lose the data; but, it will be worth it if I can start tracking sales. The client's profile is receiving data. I will try to be patient. :-)

[econcepts]

I've resolved the user issue. I deleted the profile in GA that was linked to my UA and created a profile for my client using his UA. I hated to lose the data; but, it will be worth it if I can start tracking sales. The client's profile is receiving data. I will try to be patient. :-)

Great! Good luck!

[brewtusplease]

Hey there! Just curious, installed this mod last night.
I am to the point where my Google Analytics status shows a check and is receiving data with 1 visit from last night. I have had 15 site visits this morning and I am still seeing the same status and 1 visit.

I followed some advice and looked at the source on the main page and the tracking is definitely there and my UA number matches. However, the tracking code seems different than what Google Analytics wanted me to copy:

<script type="text/javascript">

var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-XXXXXXXX-1]);
_gaq.push(['_trackPageview']);

(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();

</script>

Any ideas? Seems weird that the GA site says it Receiving Data but nothing is updating.
Appreciate the help!

[econcepts]

Hey there! Just curious, installed this mod last night.
I am to the point where my Google Analytics status shows a check and is receiving data with 1 visit from last night. I have had 15 site visits this morning and I am still seeing the same status and 1 visit.

I followed some advice and looked at the source on the main page and the tracking is definitely there and my UA number matches. However, the tracking code seems different than what Google Analytics wanted me to copy:

<script type="text/javascript">

var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-XXXXXXXX-1]);
_gaq.push(['_trackPageview']);

(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();

</script>

Any ideas? Seems weird that the GA site says it Receiving Data but nothing is updating.
Appreciate the help!

Google is not a real time tracking system. They only update their end once or twice a day. So give it time to update and you should be fine.

[brewtusplease]

Thanks, I need to be more patient!

[Gabriel Mirón]

Hello,

I'm a first time user of Zen-cart and Google Analitics. I would like to know if somebody could coach me out threw some basic doubt that I have.

I want to be able to track all the interactions user have in my site which is built with Zen Cart, but I don't know were should I install Google Analytics snippet. And what options should I apply to the code to track all the E-commerce movement.

Ill give a brief description of the modules I'm using and number of php pages.

12 php

Payment modules:
- Check / Money Order
- PAyPal IPN - Website Payment Standard

Shipping Modules:
- Freeshiping! - freeshiper
- United states postal service - sups
- United PArcel Service

Order Total:
-Discount Coupon - ot_coupon
- Group Discount - ot_group_pricing
- Gift Certificates- ot_gv
- Low Order Fee - ot_loworderfee
- Newsletter Discount - ot_newsletter_discount
- Reward Points - ot_reward_points
- Reward Points earned - ot_reward_points_display
- Shipping - ot_shipping
- Sub-Total - ot_subtotal
- Tax - ot_tax
- Total - ot_total

Appreciate in advance for the help.

[mike2001uk1]

Hi I have recently uploaded the latest version of this module and would like to know how this module tracks the E commerce side of things through Google analytic's Not adwords.

I did have a module in which allowed the tracking of the E commerce through Google analytics but some thing messed up the other week and tracking stopped.

the site i have installed the module on is below any info will help
http://www.vivanco-direct.com/


cheers
Mike B

[econcepts]

Hi I have recently uploaded the latest version of this module and would like to know how this module tracks the E commerce side of things through Google analytic's Not adwords.

Ecommerce tracking is only provided within Google Analytics (not Adwords). Adwords tracks Conversions (but so does Analytics).

My module lets you track both sides. By default it enables you to track Ecommerce Transactions through Analytics (providing you turn that on within your Google Analytics account) and if you want to turn on Adwords Conversion tracking you simply indicated that in the Google Analytics Configuration (in the zen cart admin) and by putting your Adwords tracking ID into the space provided.

I did have a module in which allowed the tracking of the E commerce through Google analytics but some thing messed up the other week and tracking stopped.

Which module was it? There are only two for Zen Cart and this one (Simple Google Analytics) is the more reliable of them. (The other module had native problems with Ecommerce Tracking I hear.) The only way Ecommerce tracking would stop suddenly using my module is if the tracking number was removed / changed, or something changed on your Adwords end.