Simple Google Analytics - Support

[econcepts]

I didn't alter it before this. There were double quotes around all ecom tracking variables on the source code at the browser side. After I changed them to single quotes it started working.

I waited three days before I even started to wonder that something could be wrong. After changes, it literally took few hours and I saw first numbers.

But...because it has worked for you many times, that makes me consider an alternative issue like my server. I'm not THAT technical that I could explain why this could be, but that's the only "variable" what could play a part on this issue.

-Ville

No problem. I too am going to look into it. Although I haven't heard any reports, If one person sees it, it could be likely others do to.

Thanks!

[MickeyDora]

I have done a new install of SGA in version 1.3.9h but I've had one problem: I am using a custom template and there wasn't a
html_header.php file in the "common" folder so I copied the file from the default template folder into my custom folder as suggested in a previous post. So far so good, but when I copied the code from Step 3 Part A and updated everything, it caused my text size to go bigger and the site went left instead of being centered as it was previously.
Having just the file there didn't change anything but adding
<?php
if (GOOGLE_ANALYTICS_TRACKING_TYPE == "Asynchronous") {
// Do nothing
} else {
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
}
?>
caused template changes. Any suggestions?

[MickeyDora]

As an adendum to my post above, I'm beginning to suspect that my template override is not quite right . . .

[econcepts]

As an adendum to my post above, I'm beginning to suspect that my template override is not quite right . . .

Making the change indicated should have no impact at all on the rest of the template ... not the look or feel, or the operation of it. If you noticed any alterations that occurred after you inserted that line then you must have done something incorrect when trying to either implement the template overrides, or in copying and pasting the code into place.

I suspect that the custom template you were using had some changes that were needed or made to the top portion of the site, and putting the html header in place may have caused those to be wiped out.

Do you have a link for the site?

[MickeyDora]

Sure . . .
www. dynotab direct. com (disregard spaces).

To be honest, template overrides have always left me pretty befuddled. I just have put in the work to sort them out.

Right now I have the html_header.php installed but without the added code referenced in my original post.
Thanks!

[econcepts]

Ok, looking at that link, it shows that absolutely no tracking is installed. So something you recently did caused the code that should render the tracking to be overwritten.

I would suggest going back and making sure you have the files in the correct locations. That is why your tracking is not registering.

If you need me to look closer at it send me a PM and we'll work something out.

From this angle I can tell that the tracking is not in place and thus either the files needed are not in the correct locations, or the code in those files is not present to generated the tracking.

[MickeyDora]

For the benefit of the ZC community, I made an error in the installation and I was able to rectify this problem. Works great now.

[sgspeer]

Hi All,

i have install the Files and after installing the SQL patch.

The following error appear:

Forbidden

You don't have permission to access /Soos/sqlpatch.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


I did change the Admin Folder Name before, does it conflit the files?

I'm using: v1.3.9e
Here is my site: www.sgspeer.com

Help.

Thasnk you in advance