Simple Google Analytics - Support

**tomato** · 19 May 2007, 02:16 AM

If someone could help me with this it would be greatly appreciated. I have tried several times to get Google Analytics working. I have installed according to the readme and put my account number in admin. I am currently using Zen-Cart version 1.3.5 my site is located at http://www.japanshopdirect.com

Thank you for your time and any help/advice that you can offer me.

**econcepts** · 19 May 2007, 02:48 AM

Originally Posted by tomato

If someone could help me with this it would be greatly appreciated. I have tried several times to get Google Analytics working. I have installed according to the readme and put my account number in admin. I am currently using Zen-Cart version 1.3.5 my site is located at http://www.japanshopdirect.com

Thank you for your time and any help/advice that you can offer me.

What seems to be the problem? I went to the site and did a "view source". The code shows Google Analytics installed? Here is the end of your page:

HTML Code:

<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-1873077-5";
urchinTracker();
</script></body></html>

What makes you think it isn't working?

**tomato** · 19 May 2007, 02:51 AM

When I log in to my Google Analytics account I get this:

"Tracking for your website has not yet been validated: www.japanshopdirect.com
Click 'Check Status' to validate whether or not you have added tracking correctly to your website's home page. Clicking the 'Check Status' will also provide instructions for adding tracking to your website."

But I have am pretty sure I have followed all of the steps. This seems like an easy thing to integrate into my site but I cant put my finger on why it isn't working.

**econcepts** · 19 May 2007, 05:46 AM

You have to click on "check status" for Google to make sure your code is on the page. Once that is complete, the message will turn to "Waiting / Receiving for data..." in your Google Account.

SO, you are close, but Google can't gathering data to track if you haven't told it the code is present yet. See?

**tomato** · 19 May 2007, 05:49 AM

Thank you for the reply but I did do that. I guess I will let it go maybe it takes time to start working but it's been more than a day. I'll give it another day and then uninstall it if it doesnt work. Im just curious why it isnt working. The information google provides looks interesting so I really wanted to use this.

**DTB** · 19 May 2007, 06:56 PM

ugh, i want this to work, but it won't!

**DTB** · 19 May 2007, 07:52 PM

ok, so i started over.

went back, and began at step 1 in the readme...

i replaced my:

<body id="<?php echo $body_id; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>

with the suggested:

<body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>

and still no dice..

as i posted before, i did try that change that dreamdaily suggested, but haven't tried it again, since my re-started attempt...

my catalog site is:

http://www.designertoybox.com/index.php

if anyone can help, i would be eternally grateful...

thank you..

bill

**econcepts** · 20 May 2007, 02:05 AM

Originally Posted by DTB

ugh, i want this to work, but it won't!

If you can't get it to work using the Mod. You may want to try the "manual install" method (the mod does not need to be installed).

I used Google Analytics on an older Zen 1.2.x version and it worked just fine. I installed analytics, conversion tracking, and e-commerce tracking manually (before the Simple Analytics mod was even available -- or I might have tried that route).

Anyhow, I listed out the manual steps and code to get it installed here for another user. It may help.

http://www.zen-cart.com/forum/showthread.php?t=43907

**econcepts** · 20 May 2007, 02:07 AM

Originally Posted by tomato

Thank you for the reply but I did do that. I guess I will let it go maybe it takes time to start working but it's been more than a day. I'll give it another day and then uninstall it if it doesnt work. Im just curious why it isnt working. The information google provides looks interesting so I really wanted to use this.

It shouldn't take that long at all. The stats won't appear right away as there is a "time delay" that Google updates its stats within. However, it SHOULD say "receiving data" immediately after you click "check status" and the verification is complete.

If you want me to look at it, send me a private message and I'd be happy to look.

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