Simple Google Analytics - Support

[weezee]

I have a problem with Google Analytics, I upgraded and I got this message.

1062 Duplicate entry 'GOOGLE_URCHINTRACKING_ACTIVE' for key 2
in:
[INSERT INTO zen_configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Use Older "urchin.js" Tracking Code', 'GOOGLE_URCHINTRACKING_ACTIVE', 'No', 'This enables you to select which type of tracking code to use (either the older "urchin.js" version or the newer "ga.js" version. By default the system now uses the newer "ga.js" code.

I then uninstalled it, and then installed it again over writing all the old files.

but now there are not configure files in the admin. This is all that shows in the admin.

Google Analytics Configuration

Title Value Action





E-Commerce Engine Copyright © 2003-2008 Zen Cart™
Zen Cart v1.3.7/v1.3.7

bestvarietyshop.com

can someone tell me what went wrong.

[econcepts]

I have a problem with Google Analytics, I upgraded and I got this message.

1062 Duplicate entry 'GOOGLE_URCHINTRACKING_ACTIVE' for key 2
in:
[INSERT INTO zen_configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Use Older "urchin.js" Tracking Code', 'GOOGLE_URCHINTRACKING_ACTIVE', 'No', 'This enables you to select which type of tracking code to use (either the older "urchin.js" version or the newer "ga.js" version. By default the system now uses the newer "ga.js" code.

I then uninstalled it, and then installed it again over writing all the old files.

but now there are not configure files in the admin. This is all that shows in the admin.

Google Analytics Configuration

Title Value Action





E-Commerce Engine Copyright © 2003-2008 Zen Cart™
Zen Cart v1.3.7/v1.3.7

bestvarietyshop.com

can someone tell me what went wrong.

That error means that during your uninstall, you either did not uninstall it correctly, or something went wrong during the uninstall.

If you are upgrading (which you will not be now .. it sounds like you'll need to install from scratch since you removed some files) you need to use the upgrade sql patch (not the new install patch).

Using the wrong patch might cause that error.

I would suggest to try to uninstall again, then reinstall.

Post the results here and we'll see where we get.

Thanks!

[JMcGov]

Quick question regarding urchin. Is ga.js working correctly yet? I have read back and the last mention I saw of the issue was a couple months old. Has there been any information released about whether it is working properly yet?

Thank you

[econcepts]

Quick question regarding urchin. Is ga.js working correctly yet? I have read back and the last mention I saw of the issue was a couple months old. Has there been any information released about whether it is working properly yet?

Thank you

To my knowledge, Google has not yet corrected the problems with their "ga.js" version. I personally am using the urchin version until otherwise noted. It is far more reliable at this point.