Simple Google Analytics - Support

[vickichiki]

I have just installed this mod and followed the instructions, double checked everything but google is still saying tracking information is not there. I have had a look at the page source and it isnt actually appearing at all have I missed something?

I have uploaded the files and they are in the correct directories
As per step 2 I have made sure my tpl_main_page.php includes the code noted and I also put the code from that file before the /body tag
I have installed the sql patch
I have entered my analytics account and configured the settings.

I am not sure why my site isnt producing the code is it perhaps the template that is being used could my programmer have changed something there?

Site: http://www.retail.bubblebubs.com.au

any help greatly appreciated

[countrycharm]

I have just installed this mod and followed the instructions, double checked everything but google is still saying tracking information is not there. I have had a look at the page source and it isnt actually appearing at all have I missed something?

I have uploaded the files and they are in the correct directories
As per step 2 I have made sure my tpl_main_page.php includes the code noted and I also put the code from that file before the /body tag
I have installed the sql patch
I have entered my analytics account and configured the settings.

I am not sure why my site isnt producing the code is it perhaps the template that is being used could my programmer have changed something there?

Site: http://www.retail.bubblebubs.com.au

any help greatly appreciated

Make sure if you use the over ride system you rename the admin folder to match your custom template name, and the /includes/templates/your_custom_template folders. If not it will not show up in your source code.

[vickichiki]

There are no files to go into the templates folder in the admin section only

admin/includes/extra_datafiles
admin/includes/functions

there is one under includes

includes/templates/[your template]/google_analytics which I changed to 'CUSTOM' which is my current template

[creamcrackers]

Hi

My page is outputting in the footer...


<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-10268705-1";
urchinTracker();
</script></body></html>


But no vists are being logged in analytics.
There appears to be a line of code missing.. comparing this to the code that google wants

} catch(err) {}</script>


Have I installed an out of date module?

Am I having problems with this because i am usine Simple SEO URL mod with this?

Thanks

[jeffgranite]

check my site www.thestonesuperstore.com/shop i have uninstalled the "simple google analytics" as i spent hourts and it doesnt work....

check the code for google analytics ..
just go to the google site and install their code..its free and it works instantly..

[econcepts]

check my site www.thestonesuperstore.com/shop i have uninstalled the "simple google analytics" as i spent hourts and it doesnt work....

check the code for google analytics ..
just go to the google site and install their code..its free and it works instantly..

Your site is not active as it has exceeded it's bandwith so I can't check it. However, the installation of the Simple Google Analytics module should only take 5 minutes or so truthfully.

In most cases where it does not work for a user they have incorrectly setup something on their Google account. This module is in use on thousands of sites and a number of my own. It works in each case.

Please make sure you have followed the steps needed to install it (there are only a few). Providing you do that it should work for you.

[econcepts]

Hi

My page is outputting in the footer...


<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-10268705-1";
urchinTracker();
</script></body></html>


But no vists are being logged in analytics.
There appears to be a line of code missing.. comparing this to the code that google wants

} catch(err) {}</script>


Have I installed an out of date module?

Am I having problems with this because i am usine Simple SEO URL mod with this?

Thanks

It looks like everything is ok on your site and I know there are no conflicts with the SEO module you are using (I use it on a number of my sites.)

If you are not getting tracking and the module is installed correctly you need to make sure your Google account is pointed to the correct url to verify the code (don't forget the trailing slash that Google sometimes needs to verify.)

[vickichiki]

Hi! I did get it working a couple of days ago, great mod thanks for you help

[econcepts]

I have just installed this mod and followed the instructions, double checked everything but google is still saying tracking information is not there. I have had a look at the page source and it isnt actually appearing at all have I missed something?

I have uploaded the files and they are in the correct directories
As per step 2 I have made sure my tpl_main_page.php includes the code noted and I also put the code from that file before the /body tag
I have installed the sql patch
I have entered my analytics account and configured the settings.

I am not sure why my site isnt producing the code is it perhaps the template that is being used could my programmer have changed something there?

Site: http://www.retail.bubblebubs.com.au

any help greatly appreciated

Sounds like you forgot to complete step 3 in the Read Me file. You need to add a little line of code to the tpl_main_page.php file for the tracking to be added to the page.