Simple Google Analytics - Support

[inovermyhead]

Thanks for your help! I do believe I have everything installed correctly. I went in to the admin side of my site and put in the UA code but nothing is showing up in my analytics for my store. Do I need to add a new account in Google Analytics and point it to my store? Will there be more code I need to enter?

Don't know if you need a new account, you may need a new profile, though ... go to your Google Analytics account overview page, click on the account name to get to the profiles. See if the status of profile associated with the UA number is checked in green to show active. Or are there any obvious messages for that profile?

[KristinaLynn]

Don't know if you need a new account, you may need a new profile, though ... go to your Google Analytics account overview page, click on the account name to get to the profiles. See if the status of profile associated with the UA number is checked in green to show active. Or are there any obvious messages for that profile?

Ok I set up a new profile associated with my store. It gave me the google analytics code which I pasted into the tpl_main_page.php file. Is this where it needed to go? I also updated the UA number in my administrative panel. In my google anayltics account it still says that tracking is not installed. Where am I going wrong?

[econcepts]

Ok I set up a new profile associated with my store. It gave me the google analytics code which I pasted into the tpl_main_page.php file. Is this where it needed to go? I also updated the UA number in my administrative panel. In my google anayltics account it still says that tracking is not installed. Where am I going wrong?

Post the link to your site and I'll take a look.

Did you make sure that the tracking code is actually showing on the pages of your site?

One way to check is to view your website in a browser than perform a "view source" to look at the code behind the page.

Scroll to the bottom and see if the "Google Analytics" tracking code is present. If so, then you have the website portion setup correctly but the likely issue lies within the way your Google Analytics account sees it.

If the code is not existent on the bottom of your pages then you didn't properly place the code from "Step 3" of the read me onto your template file (or the correct template file that is.)

We'll get to the bottom of it here.

Post the link and I can point you in the right direction.