Simple Google Analytics - Support

[countrycharm]

Are you using this mod (Simple Google Analytics) or the other mod by Andrew (Google Analytics by Andrew).

My mod (Simple Google Analytics) shouldn't ever through that type of error as I have all my code pre-built into the package and it only takes one line to install.

The error you are getting looks basically says that either you have a piece of JavaScript code that refers to a var which is not present (because you might have not fully installed the mod) OR (because you have both mods installed at the same time which won't work.)

Can you confirm you are using the Simple Google Analytics Mod and have not installed the other at any time?

Let me know and we'll work through it to get you all squared away.

Thanks!

Hi Eric I am just using yours add on. It has been so long ago I don't remember if I first installed Andrews or not. It has always work beautifully it just that error I can not figure out. If it's a javaScript code I don't know where to look to check it out to see whats going on.

[Zulu11]

Hi everyone, I have installed simple google analytics v1.2.2 on ZC 1.3.8a install went smooth.
It has allowed me to improve so many facets of my business -Fantastic! Thank You. I have read through the posts to find a solution to an issue I am having with my e-commerce tracking. It is not consistent with my actual orders and sometimes it works sometimes not can any one help? P.S. I have enabled this feature in the GA settings

[econcepts]

Hi everyone, I have installed simple google analytics v1.2.2 on ZC 1.3.8a install went smooth.
It has allowed me to improve so many facets of my business -Fantastic! Thank You. I have read through the posts to find a solution to an issue I am having with my e-commerce tracking. It is not consistent with my actual orders and sometimes it works sometimes not can any one help? P.S. I have enabled this feature in the GA settings

Which version of the tracking code did you choose to implement (the "urchin / legacy" version or the "ga.js" version?)

The ga.js version apparently still has some inconsistencies (on Google's end) in reporting accurate Ecommerce data. I use the "urchin" version of the code and get very accurate results.

You can choose which version of the code you want to use (and easily switch between the two) from the admin.

Does that help solve your problem?

[Zulu11]

Thanks for your reply. I did choose the "ga.js" version, I will choose the "urchin/legacy" option an see how I go. What a fine module that has a very real benefit - Thank you.