Simple Google Analytics - Support

[econcepts]

I am using ZC v1.3.9h on a new install. I am using the template lite_green by 12leaves.com.

In the instructions under step 3 (part B) it says to modify html_header.php, my template does not have this file?

Where should I make the following code changes?

Thannaree said it but I wanted to clarify one thing that can be confusing to some.

trusupport, it's under the template_default, here:
/includes/templates/template_default/common/html_header.php

COPY that file to your custom template directory (which will activate the zen cart overrides) found here:

/includes/templates/[your_template]/common/html_header.php
and paste the code as indicated in the install file.

(where [your_template] is replaced by the actual name of the template directory you are using.)

Just wanted to clarify as I see many getting confused with wondering 'how to save it' etc...

Thanks to Thannaree for the original response.

[jar3300]

Before I go any further, I'd like to know how badly I screwed up. I'm normally not so stupid (really). I was following the directions to a T, with one exception. I was going down the upgrade path. When I realized something wasn't working, I noticed that I was using the upgrade instructions when I hadn't installed it before. If I now follow the CORRECT instructions, will it overwrite what was done to the database? Will everything be okay? Geez, what a dope.
Thanks
Dopey

[econcepts]

The files should remain the same for upgrade. The only thing that was different was the SQL patch.

I would run from the beginning (non-upgrade) the new install and you should be ok.

It will write over your DB info but I would suggest you start with a clean slate any how to ensure you have a fresh install.

[jar3300]

A clean install would imply that I also did the smart thing of backing up my database before tinkering. I guess I really had a brain fart. How difficult is it to manually remove the changes to the db?
Live and learn (most of the time)
Jim

[econcepts]

A clean install would imply that I also did the smart thing of backing up my database before tinkering. I guess I really had a brain fart. How difficult is it to manually remove the changes to the db?
Live and learn (most of the time)
Jim

If you didn't backup the db this time no big deal.

Just run the install script (first time install not upgrade) it will automatically remove the previous DB entries and then reinstall fresh.

[ksookma]

On my store www.ribn bon sbas kets.com I have had the mod installed for years but not all the transactions are being tracked in the google ecommerce. For instance in a one month period google ecommerce only tracked 9 but there are more then too many to count. I've always just left it because i dont have time but now im thinking that it would be wise to have a more accurate conversion rate to track. All the basic things like making sure the admin and google settings are set are done.

I have a feeling that it may have to do with the code showing up in multiple places when viewing the source but im not sure. The store has not yet been upgraded - its 1.3.8 Any help would be greatly greatly appreciated.

[ksookma]

On my store ww w.r ibb o ns ba sk e ts. co m I have had the mod installed for years but not all the transactions are being tracked in the google ecommerce. For instance in a one month period google ecommerce only tracked 9 but there are more then too many to count. I've always just left it because i dont have time but now im thinking that it would be wise to have a more accurate conversion rate to track. All the basic things like making sure the admin and google settings are set are done.

I have a feeling that it may have to do with the code showing up in multiple places when viewing the source but im not sure. The store has not yet been upgraded - its 1.3.8 Any help would be greatly greatly appreciated.

[econcepts]

On my store ww w.r ibb o ns ba sk e ts. co m I have had the mod installed for years but not all the transactions are being tracked in the google ecommerce. For instance in a one month period google ecommerce only tracked 9 but there are more then too many to count. I've always just left it because i dont have time but now im thinking that it would be wise to have a more accurate conversion rate to track. All the basic things like making sure the admin and google settings are set are done.

I have a feeling that it may have to do with the code showing up in multiple places when viewing the source but im not sure. The store has not yet been upgraded - its 1.3.8 Any help would be greatly greatly appreciated.

I went to your site and you are using a different Google Analytics Module than the one this thread supports.

You are using "Google Analytics by Andrew". This is the thread for Simple Google Analytics.

The version of code you are using has a number of problems with tracking ecommerce transactions. My suggestion would be to uninstall it, remove all associated files and changes then install my Simple Google Analytics mod.

Easy install, no problems tracking.

[jar3300]

If you didn't backup the db this time no big deal.

Just run the install script (first time install not upgrade) it will automatically remove the previous DB entries and then reinstall fresh.

I did the install and set up SGA in the Admin. When I ran the install patch I got these errors.
41 statements processed.
ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_TRACKING_TYPE" because it already exists
ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists

When I check the status at Google it say it isn't installed.
The site is rusticranchfurniture.com

Thanks
Jim

[ksookma]

I did the install and set up SGA in the Admin. When I ran the install patch I got these errors.
41 statements processed.
ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_TRACKING_TYPE" because it already exists
ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists

When I check the status at Google it say it isn't installed.
The site is rusticranchfurniture.com

Thanks
Jim

Run the uninstall and then the install sql