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  1. #1
    Join Date
    Aug 2009
    Posts
    210
    Plugin Contributions
    1

    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by jar3300 View Post
    I did the install and set up SGA in the Admin. When I ran the install patch I got these errors.
    41 statements processed.
    ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_TRACKING_TYPE" because it already exists
    ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
    ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists

    When I check the status at Google it say it isn't installed.
    The site is rusticranchfurniture.com

    Thanks
    Jim
    Run the uninstall and then the install sql

  2. #2
    Join Date
    Dec 2005
    Posts
    77
    Plugin Contributions
    0

    Default Re: Simple Google Analytics - Support

    Ran the uninstall, 5 statements processed. Reran the install and got the same error message.
    Google still says it is not installed.
    Thanks
    Jim

  3. #3
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by jar3300 View Post
    Ran the uninstall, 5 statements processed. Reran the install and got the same error message.
    Google still says it is not installed.
    Thanks
    Jim
    No, you don't need to uninstall and re-run the SQL. That is all fine (ignore the error messages as it just means the mod is already installed.)

    The reason you are not getting any tracking and Google says not installed is because you have not entered your Google Analytics tracking id into the site yet. :)

    I went to your site and did a view source. Your tracking id is "UA-xxxxx-xx". This is just filler I included in the mod (placeholder). You need to get the Google Analytics id from within your analytics account and then place it into the section found in the "Google Analytics Configuration" within the Zen Cart Admin (found under the 'Configuration' menu option.)

    Once you add that tracking id and save, you'll need to go back to your GA account and 'verify install' for the profile you are tracking.

    Google will then be able to verify the code exists and the tracking ID is correct. Shortly after (give it about 24 hours or so) you should start seeing tracking in your Google account.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  4. #4
    Join Date
    Dec 2005
    Posts
    77
    Plugin Contributions
    0

    Default Re: Simple Google Analytics - Support

    I forgot after the reinstall to configure it again. I set the id, checked the same way you did and Google still says it isn't installed. Is this Bizarro world?

    Profile Name: rusticranchfurniture.com
    Website URL: http://rusticranchfurniture.com
    Web Property ID [?] : UA-7009853-9
    Tracking Status: warning Tracking Not Installed (Last checked: Feb 7, 2011 5:54:21 PM )
    The Google Analytics tracking code has not been detected on your website's home page. For Analytics to function, you or your web administrator must add the code to each page of your website.

    Thanks
    Jim

  5. #5
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by jar3300 View Post
    I forgot after the reinstall to configure it again. I set the id, checked the same way you did and Google still says it isn't installed. Is this Bizarro world?

    Profile Name: rusticranchfurniture.com
    Website URL: http://rusticranchfurniture.com
    Web Property ID [?] : UA-7009853-9
    Tracking Status: warning Tracking Not Installed (Last checked: Feb 7, 2011 5:54:21 PM )
    The Google Analytics tracking code has not been detected on your website's home page. For Analytics to function, you or your web administrator must add the code to each page of your website.

    Thanks
    Jim
    Try adding a trailing slash '/' after your domain name within your Google Analytics profile and then 'recheck' again. Let me know if that finds it on the page.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  6. #6
    Join Date
    Dec 2005
    Posts
    77
    Plugin Contributions
    0

    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by econcepts View Post
    No, you don't need to uninstall and re-run the SQL. That is all fine (ignore the error messages as it just means the mod is already installed.)

    The reason you are not getting any tracking and Google says not installed is because you have not entered your Google Analytics tracking id into the site yet. :)

    I went to your site and did a view source. Your tracking id is "UA-xxxxx-xx". This is just filler I included in the mod (placeholder). You need to get the Google Analytics id from within your analytics account and then place it into the section found in the "Google Analytics Configuration" within the Zen Cart Admin (found under the 'Configuration' menu option.)

    Once you add that tracking id and save, you'll need to go back to your GA account and 'verify install' for the profile you are tracking.

    Google will then be able to verify the code exists and the tracking ID is correct. Shortly after (give it about 24 hours or so) you should start seeing tracking in your Google account.
    It is working. I kept hitting the back button and clicking on check status. I went out and signed back in and it shows "receiving data".
    thanks
    jim

 

 

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