Simple Google Analytics - Support

[stylishbb123]

Hi,

My version of Zen Cart (quite old due for upgrade) is V 1.3.8a.

I installed Simple Google Analytics in an attempt to get google Ecommerce working.

The install seemed to go OK, however when I did a test order, using "test bean bag" found in "pet bean bag" directory.

The checkout_succes page didn't load completely, it loaded the background and nothing else.

After reading online I downloaded and installed the ZenCart debug utility and it began outputting messages like the one below....

a[08-Feb-2011 04:26:03] PHP Warning: require(includes/templates/orange/google_analyticsgoogle_analytics.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home2/stylish/public_html/includes/templates/orange/common/html_header.php on line 131
[08-Feb-2011 04:26:03] PHP Warning: require(includes/templates/orange/google_analyticsgoogle_analytics.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home2/stylish/public_html/includes/templates/orange/common/html_header.php on line 131
[08-Feb-2011 04:26:03] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/templates/orange/google_analyticsgoogle_analytics.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home2/stylish/public_html/includes/templates/orange/common/html_header.php on line 131

Basically whats happening is that the html_header file cannot find the google_analytics.php file. After changing things around a bit and copying the google_analytics file into 3 different places namely

my_template/checkout_success/google_analytics/
my_template/checkout_success/
my_template/google_analytics/

There is no more output from the debug utility.

However being the sceptic that I am, I'd like to ask... Even though all seems well, will the actual google analytics have survived the copying and pasting of files into different places in order to overcome the error, I'm thinking not?

[bubbas454]

Hi,

I appear to be having the same issues as Jim

I have configuered everything in admin but still getting this error at analytics:

Profile Name: www.themakeupartistboutique.com
Website URL: http://www.themakeupartistboutique.com
Web Property ID [?] : UA-21172541-1
Tracking Status: Warning Tracking Not Installed (Last checked: 08-Feb-2011 06:19:49 )
The Google Analytics tracking code has not been detected on your website's homepage. For Analytics to function, you or your web administrator must add the code to each page of your website.

Any idea?

Many thanks

Emma

[econcepts]

Hi,

I appear to be having the same issues as Jim

I have configuered everything in admin but still getting this error at analytics:

Profile Name: www.themakeupartistboutique.com
Website URL: http://www.themakeupartistboutique.com
Web Property ID [?] : UA-21172541-1
Tracking Status: Warning Tracking Not Installed (Last checked: 08-Feb-2011 06:19:49 )
The Google Analytics tracking code has not been detected on your website's homepage. For Analytics to function, you or your web administrator must add the code to each page of your website.

Any idea?

Many thanks

Emma

Check my reply to him. It sounds like it might be the same thing. Try adding the slash and recheck. Let me know if that works. (This is done within your Google Analytics account in the "Edit Profile" section for the site in question.

[rorrock]

Check my reply to him. It sounds like it might be the same thing. Try adding the slash and recheck. Let me know if that works. (This is done within your Google Analytics account in the "Edit Profile" section for the site in question.

I have the same problem..
I have tried the trailing slash as well..

Any ideas..

When I look at the source there is gaps in the lines..
<script type="text/javascript">
var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-21272482-1']);

_gaq.push(['_trackPageview']);

(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();
</script>

[bubbas454]

Check my reply to him. It sounds like it might be the same thing. Try adding the slash and recheck. Let me know if that works. (This is done within your Google Analytics account in the "Edit Profile" section for the site in question.

Yep tried it no idea what to try next or what I am actually doing wrong

[econcepts]

Yep tried it no idea what to try next or what I am actually doing wrong

@rorock and @bubbas454,

Keep trying. The code looks right. Check Jim's reply in post #1429

http://www.zen-cart.com/forum/showpo...postcount=1429

He had the same issue and simply 'kept re-verifying'. Google eventually 'found it'.

Let me know if you have similar experiences.

[hermes369]

OK. I have two sites using Simple Google Analytics:

scubadorag.com and supernutrient.com

They are both using Zen 1.3.9h. They are almost identical on the back end. I have separate Google Analytics accounts tracking both. One is giving me results in the eCommerce area (scubadorag.com) and one isn't (supernutrient.com). I can't see anything that is different between the two and I'm about to lose my mind.

I'm hoping that another set of eyes notices anything obvious that I've done to screw up.

Thank you!

[carol2848]

Ever since I installed the Jrox footer file in its own "CheckoutSuccess" folder (per Jrox instructions), Google analytics doesn't report any of my sales. I have Simple Google Analytics v. 1.2.2 installed. Any ideas what I can do to fix this? (I posted this several days ago, but in the wrong forum--so this is a re-post)

[Redbaron2]

OK. I have two sites using Simple Google Analytics:

scubadorag.com and supernutrient.com

They are both using Zen 1.3.9h. They are almost identical on the back end. I have separate Google Analytics accounts tracking both. One is giving me results in the eCommerce area (scubadorag.com) and one isn't (supernutrient.com). I can't see anything that is different between the two and I'm about to lose my mind.

I'm hoping that another set of eyes notices anything obvious that I've done to screw up.

Thank you!

The main problem I see in the source code of the two sites is (scubadorag.com) has the GA code in the right spot before the </head> tag. The (supernutrient.com) site has the GA code after the beginning of the <body> tag. The GA code needs to be before the </head> tag. I hope this helps.

[stylishbb]

I've got the script setup exactly as in the install instructions, however the checkout_success page now refuses to show.

The error message from the debugger is

[08-Feb-2011 19:54:50] PHP Warning: require(includes/templates/orange/checkout_success//google_analytics.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home2/stylish/public_html/includes/templates/orange/common/html_header.php on line 132
[08-Feb-2011 19:54:50] PHP Warning: require(includes/templates/orange/checkout_success//google_analytics.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home2/stylish/public_html/includes/templates/orange/common/html_header.php on line 132
[08-Feb-2011 19:54:50] PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/templates/orange/checkout_success//google_analytics.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home2/stylish/public_html/includes/templates/orange/common/html_header.php on line 132

essentially it is looking for the google analytics file here...

includes/templates/orange/checkout_success//google_analytics.php

instead of here

includes/templates/orange/checkout_success/google_analytics/google_analytics.php

however I'm unsure how to sort this problem. If i try to edit the directory in the html_header page the problem is still there except it will try to look eg. includes/templates/orange/checkout_success/google_analytics//google_analytics.php

It is a really daft problem involving / and .. in php paths but I've tried adding and removing / and .. and all sorts of things and it keeps looking everywhere but the right place