Simple Google Analytics - Support

[bubbas454]

Hi,

I appear to be having the same issues as Jim

I have configuered everything in admin but still getting this error at analytics:

Profile Name: www.themakeupartistboutique.com
Website URL: http://www.themakeupartistboutique.com
Web Property ID [?] : UA-21172541-1
Tracking Status: Warning Tracking Not Installed (Last checked: 08-Feb-2011 06:19:49 )
The Google Analytics tracking code has not been detected on your website's homepage. For Analytics to function, you or your web administrator must add the code to each page of your website.

Any idea?

Many thanks

Emma

[econcepts]

Hi,

I appear to be having the same issues as Jim

I have configuered everything in admin but still getting this error at analytics:

Profile Name: www.themakeupartistboutique.com
Website URL: http://www.themakeupartistboutique.com
Web Property ID [?] : UA-21172541-1
Tracking Status: Warning Tracking Not Installed (Last checked: 08-Feb-2011 06:19:49 )
The Google Analytics tracking code has not been detected on your website's homepage. For Analytics to function, you or your web administrator must add the code to each page of your website.

Any idea?

Many thanks

Emma

Check my reply to him. It sounds like it might be the same thing. Try adding the slash and recheck. Let me know if that works. (This is done within your Google Analytics account in the "Edit Profile" section for the site in question.

[rorrock]

Check my reply to him. It sounds like it might be the same thing. Try adding the slash and recheck. Let me know if that works. (This is done within your Google Analytics account in the "Edit Profile" section for the site in question.

I have the same problem..
I have tried the trailing slash as well..

Any ideas..

When I look at the source there is gaps in the lines..
<script type="text/javascript">
var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-21272482-1']);

_gaq.push(['_trackPageview']);

(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();
</script>

[bubbas454]

Check my reply to him. It sounds like it might be the same thing. Try adding the slash and recheck. Let me know if that works. (This is done within your Google Analytics account in the "Edit Profile" section for the site in question.

Yep tried it no idea what to try next or what I am actually doing wrong

[econcepts]

Yep tried it no idea what to try next or what I am actually doing wrong

@rorock and @bubbas454,

Keep trying. The code looks right. Check Jim's reply in post #1429

http://www.zen-cart.com/forum/showpo...postcount=1429

He had the same issue and simply 'kept re-verifying'. Google eventually 'found it'.

Let me know if you have similar experiences.

[hermes369]

OK. I have two sites using Simple Google Analytics:

scubadorag.com and supernutrient.com

They are both using Zen 1.3.9h. They are almost identical on the back end. I have separate Google Analytics accounts tracking both. One is giving me results in the eCommerce area (scubadorag.com) and one isn't (supernutrient.com). I can't see anything that is different between the two and I'm about to lose my mind.

I'm hoping that another set of eyes notices anything obvious that I've done to screw up.

Thank you!

[carol2848]

Ever since I installed the Jrox footer file in its own "CheckoutSuccess" folder (per Jrox instructions), Google analytics doesn't report any of my sales. I have Simple Google Analytics v. 1.2.2 installed. Any ideas what I can do to fix this? (I posted this several days ago, but in the wrong forum--so this is a re-post)

[carol2848]

Ever since I installed the Jrox footer file in its own "CheckoutSuccess" folder (per Jrox instructions), Google analytics doesn't report any of my sales. I have Simple Google Analytics v. 1.2.2 installed. Any ideas what I can do to fix this? (I posted this several days ago, but in the wrong forum--so this is a re-post)

Still trying! Would I hurt anything if I copied the tpl_main_page.php file from the "common" folder, and put it in the new (jrox) "checkout success" folder?

[Redbaron2]

OK. I have two sites using Simple Google Analytics:

scubadorag.com and supernutrient.com

They are both using Zen 1.3.9h. They are almost identical on the back end. I have separate Google Analytics accounts tracking both. One is giving me results in the eCommerce area (scubadorag.com) and one isn't (supernutrient.com). I can't see anything that is different between the two and I'm about to lose my mind.

I'm hoping that another set of eyes notices anything obvious that I've done to screw up.

Thank you!

The main problem I see in the source code of the two sites is (scubadorag.com) has the GA code in the right spot before the </head> tag. The (supernutrient.com) site has the GA code after the beginning of the <body> tag. The GA code needs to be before the </head> tag. I hope this helps.

[econcepts]

The main problem I see in the source code of the two sites is (scubadorag.com) has the GA code in the right spot before the </head> tag. The (supernutrient.com) site has the GA code after the beginning of the <body> tag. The GA code needs to be before the </head> tag. I hope this helps.

This actually depends on the type of tracking used. Not all GA code goes in the same place. One of your sites is using Asych. Tracking (which should be before the closing </head> tag and the other is using either ga.js or Legacy (urchin) code (which should be at the bottom of the page before the closing </body> tag.

Neither of the positions will affect ecom tracking. If one site is tracking and the other isn't there is something else wrong.

Have you made sure that you selected 'this is an ecommerce site' from within both of the profiles? (This is done from within your Google Analytics account. If that is not turned on in one account, Google will not pick up the Ecom. tracking.

Let me know if that works.