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  1. #1
    Join Date
    Mar 2006
    Posts
    919
    Plugin Contributions
    2

    Default Checkout Step 3 Hangs!

    I've just uploaded my site to a live server (while I test my payment gateway), however I have a problem!

    Here's a list of what happens...

    1 - Customer presses 'confirm' button on step 3 of the checkout.
    2 - Web-browser tries to load new page, but fails (timeout).
    3 - Web server (apache) crashes.
    3 - No order email is sent to the customer.
    4 - Order is successfully completed with payment gateway!
    5 - Order appears in admin, all data present and correct! :S

    And my specs...

    Apache/2.2.3 (Win32) DAV/2 mod_ssl/2.2.3 OpenSSL/0.9.8d mod_autoindex_color PHP/5.1.6

    MySQL 5.0.24a-community-nt

    libcurl/7.14.0 OpenSSL/0.9.8d zlib/1.2.3

    Protx Payment Gateway

    Apache Error Log

    FATAL: erealloc(): Unable to allocate 98304 bytes
    'uname' is not recognized as an internal or external command,
    operable program or batch file.
    'uptime' is not recognized as an internal or external command,
    operable program or batch file.

    Any help would be great as I'm totally stuck!! Thanks. :)

  2. #2
    Join Date
    Mar 2006
    Posts
    919
    Plugin Contributions
    2

    Default Re: Checkout Step 3 Hangs!

    Ok, I've sorted this problem now.

    It was the Hide SID (dwno's mod) that was causing an issue. After I uninstalled it everything worked fine! :)

  3. #3
    Join Date
    Jun 2003
    Posts
    33,721
    Plugin Contributions
    0

    Default Re: Checkout Step 3 Hangs!

    Thanks for the follow up on the problem.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
    Join Date
    Mar 2006
    Posts
    919
    Plugin Contributions
    2

    Default Re: Checkout Step 3 Hangs!

    No problem. After a few hours of work, lots of server tweaking and even a server reinstall I figured it would be nice to share my solution with the community.

    Hopefully it'll help other out.

 

 

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