Orders Received but DO NOT Show up

[webmudster]

Ok I have check the settings listed above.

The order is not credited to the customer and is not search-able.

The stock level on that item did not go down when he purchased 3.

We did get payment and did know what he purchased by calling him.

Is there a setting I missed besides; Do you have Total ot_total installed? Is it enabled? YES and YES.

This is the only problem we are currently having.

Our site is HPSWAPSHOP.com

ED

[Ajeh]

I have never used one of GoDaddy's free sites so not sure if that is an issue ...

What Payment Modules are you using?

Have you tested this yourself?

What happens if you test with the Check/Money Order payment module?