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  1. #1
    Join Date
    Nov 2007
    Posts
    2
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    Default Problem for New Users creating account

    Site: www.wobbleg.com

    I am having a problem with some users being unable to create an account.
    When they fill out the form to create a new account it just keeps returning to log in page saying
    "NOTE: If you already have an account with us, please login at the login page"

    I tried on another computer, managed to create a new account but then (after logging out) could not create any more accounts from that computer.
    I tried on another computer, which had never accessed the site before (but was going through the same wireless router) and could not create a new account.

    These are my session settings which I have tried changing without success :-
    Session Directory /home/wobblegc/public_html/shop/cache
    Cookie Domain True
    Force Cookie Use False
    Check SSL Session ID False
    Check User Agent False
    Check IP Address False
    Prevent Spider Sessions True
    Recreate Session True
    IP to Host Conversion Status true

    My other site (www.greengingercards.com) has no problem creating new accounts on the same computers I am having problems with

    Please help

  2. #2
    Join Date
    Nov 2007
    Posts
    2
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    0

    Default Re: Problem for New Users creating account

    No answers from the forum but I have found out what the problem was from the company who sold me the domain so thought I would publish it on here incase anyone else was having the same problem.

    It was to do with 'SEO URLs' - they do not work with shared SSLs - turned off the SEO URLs and the site is now working perfectly.


  3. #3
    Join Date
    Jun 2003
    Posts
    33,720
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    0

    Default Re: Problem for New Users creating account

    Thank you for the follow up - it may help someone else cure a headache.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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