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  1. #1
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    help question Re: Orders not showing up in Paypal or ZC admin

    I also starting having this problem about two weeks ago. First, my pending eChecks weren't posting as having been cleared, however now any orders placed and checked out using Paypal don't show up in my order history. I see a zenid in the PP transaction, but no order in ZC. The customer registration is successful, but nothing more. CC orders work just fine, my other modules all look to be in order....

    This has occurred now about 6 times. I'm using ZC v1.2.7 and have made no changes to either my code or paypal settings in the last six months. Happy to give someone access to my site in order to rectify the problem. I hate to disable Paypal as a payment method (well, kind of;)), but probably will need to do so in the near future if the problem continues.

  2. #2
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    Default Re: Orders not showing up in Paypal or ZC admin

    Quote Originally Posted by bi11i View Post
    I also starting having this problem about two weeks ago.
    Did your web host make any server changes recently? namely related to firewall access and PHP fopen-wrappers settings?
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: Orders not showing up in Paypal or ZC admin

    Not that I'm aware of, but I'll certainly check it out. Any other details in the way of "firewall access and PHP fopen-wrappers settings" - I'm not literate in that area. Is there a certain port that needs to be open, etc?

  4. #4
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    Default Re: Orders not showing up in Paypal or ZC admin

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Orders not showing up in Paypal or ZC admin

    I found the problem. I had to uninstall and reinstall the Paypal module. Once I did this, I had to use
    Code:
    www.paypal.com/us/cgi-bin/webscr
    rather than
    Code:
    www.paypal.com/cgi-bin/webscr
    . Once I did this, the ZC instructed IPN was different from that which I had setup in Paypal. I wish I would've written down what the previous set IPN in paypal was, but it wasn't https:// was http://. Anyway, back in working order. Wish I knew what caused it or what happened, but thanks for the help!

  6. #6
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    Default Re: Orders not showing up in Paypal or ZC admin

    Thanks for the update that you have things working once more ...
    Linda McGrath
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  7. #7
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    Default Re: Orders not showing up in Paypal or ZC admin

    Quote Originally Posted by bi11i View Post
    I found the problem. I had to uninstall and reinstall the Paypal module. Once I did this, I had to use
    Code:
    www.paypal.com/us/cgi-bin/webscr
    rather than
    Code:
    www.paypal.com/cgi-bin/webscr
    . Once I did this, the ZC instructed IPN was different from that which I had setup in Paypal. I wish I would've written down what the previous set IPN in paypal was, but it wasn't https:// was http://. Anyway, back in working order. Wish I knew what caused it or what happened, but thanks for the help!
    Did you have to use https or http, for example http://mysite.com/onlinestore/ipn_main_handler.php?

  8. #8
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    Default Re: Orders not showing up in Paypal or ZC admin

    Quote Originally Posted by Edgar View Post
    Did you have to use https or http, for example http://mysite.com/onlinestore/ipn_main_handler.php?
    i had to use https

 

 

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