State problem with new account (when making state field not required)

[earmsby]

Hi,

I've just upgraded to 1.3.6 in hopes that it would help with a problem I've been having but it has not. Here's the problem:

In admin I have the state minimum value set to nothing, state display as dropdown set to false (although I would rather have the state displayed as a dropdown ultimately - I'm doing it this way now to try to eliminate or isolate the problem).

When I create a new account and do not fill in the state (since it is not required), an error message appears that the state dropdown was not filled and now the dropdown box does appear on the form and is required to be filled in before the account is created.

If I do fill in the non-required state (regular text field), everything is fine and the account is created.

I just don't see where to change this behavior except to just give in and make the state required to create an account.

??

Ellie

[stagebrace]

I had the same issue. My`zones`table only has the States, Territories, and possessions. I removed all other countries.

I remarked some code in the file tpl_modules_create_account.php starting at line 93 through 103. That fixed the issue for me.

<!-- <?php if ($flag_show_pulldown_states == true) { ?>
<br class="clearBoth" id="stBreak" />
<?php } ?>
<label class="inputLabel" for="state" id="stateLabel"><?php echo $state_field_label; ?></label>
<?php
echo zen_draw_input_field('state', '', zen_set_field_length(TABLE_ADDRESS_BOOK, 'entry_state', '40') . ' id="state"');
if (zen_not_null(ENTRY_STATE_TEXT)) echo '&nbsp;<span class="alert" id="stText">' . ENTRY_STATE_TEXT . '</span>';
if ($flag_show_pulldown_states == false) {
echo zen_draw_hidden_field('zone_id', $zone_name, ' ');
}
?> -->

Good luck.

ps
use the template system. Do not modify the file in the default template folder.

[DrByte]

If you don't require the state, then you end up with little or no support for zones, typically used for taxation and shipping purposes.

What country is your store in ? Where are most of your customers?

[stagebrace]

I can see there is a serious flaw in my fix. Although it works for me and the state does show, I dont know why. Yet....Time to start from scratch and build up.

[stagebrace]

earmsby,

I would like to see if my issue resembles your issue. If you would, please post your store url. Based on my deleting files in my template one by one, the issue disappeared when deleting a css file. I think the problem is in one of the CSS files.

[stagebrace]

Found it. Make sure the code below is in one of your templete css files.

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

[earmsby]

If you don't require the state, then you end up with little or no support for zones, typically used for taxation and shipping purposes.

What country is your store in ? Where are most of your customers?

I see. Well, I was hoping to not make the address info required until they actually buy something. But maybe I'll just go ahead and require the address info up front since most people will probably create their account when they're buying something anyway.

Thanks for your explaination.

Ellie

[VS4Hire]

Dr Byte -

I'm having the same issue and definitely don't want to disable zones -

We have about 50% international, 50% in the US. It's been a very big problem - abandoned carts and tons of emails from people that can't get past the city field.

Is there a fix for this as of yet?

Thanks!
Michelle

[stagebrace]

I know I am not Dr Byte but...
In a temporary folder Please try a fresh / clean install of 1.3.7 without any other downloads or changes. I am sure you will find the program to work properly.