problem making customizations

[graphixx]

I am familiar with banners and headers, I should have been more clear. I am trying to edit the header on my page.
Now the problem is I do not know where to go to do this. where do I go to get to the includes/langues/english/ I have looked all over the place and I cannot find out how to get there. Can someone point me in the right direction PPLLEEAAASSEEE!!!!! I am assuming this is something on the zen cart site and not my website admin panel (and if it is on the panel its hidden good cause I cannot find it) I hate to sound like an idiot. but I just cannot seem to find how to get to the includes/languages/english/ area.
any help is greatly appreciated

[Kim]

Use your FTP program.

[graphixx]

allright if I didnt sound dumb before I am sure i will now, you have to have an FTP program. and then you open your includes/languages/english/header.php file ............... and then you change it in there and you save it in your FTP program and then you upload it to your server. am I catching on???? also what is a good FTP program you would recommend?
thank you guys

[kuroi]

FileZilla is good and free. No you don't save the file in your FTP program. You save it on your local machine and then use the FTP program to transfer it to your remote, web hosted server.

[graphixx]

kuroi, thank you!!!! I will get filezilla downloaded ASAP. I think I am starting to figure this out. It is a slow process. I would like to thank you guys for taking time and helping me out on this. I do give this forum 2 HUGE thumbs up for helping out a "greenhorn"