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  1. #1
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Paypal Express error 10002 using Sandbox

    I'm receiving the following error when trying to use Paypal Expres:

    We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)

    Payment Zone
    --none--
    Set Order Status
    Processing [2]

    Set Unpaid Order Status
    Pending [1]

    Set Refund Order Status
    Pending [1]

    Express Checkout: Require Confirmed Address
    No

    Express Checkout: Select Cheapest Shipping Automatically
    Yes

    Express Checkout: Skip Payment Page
    Yes

    Express Checkout: Automatic Account Creation
    Yes

    Payment Action
    Final Sale

    Transaction Currency
    Selected Currency

    PayPal Page Style
    Primary
    Live or Sandbox
    sandbox

    Debug Mode
    Off

    Any Ideas/help appreciated

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Paypal Express error 10002

    You have selected "sandbox" for your server choice, but you need to get new API Credentials from your sandbox account and use them in the module in place of your live credentials.

    The sandbox authentication system is completely separate from the live system. Hence the need to get new credentials to use the sandbox.
    .

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  3. #3
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Re: Paypal Express error 10002 using Sandbox

    Thanks Chris,

    I must have missed the distinction when I got the APIs.

    I'll go back and chek it out.

  4. #4
    Join Date
    Jan 2007
    Posts
    1
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    Incorrect Paypal username, password or key values will also result in this error. Double check those values in ZenCart if you are getting this message.

  5. #5
    Join Date
    Dec 2005
    Posts
    52
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    Yes. Go to your Profile in Paypal. Your API username and password are different thany our Paypal username and password. I just spent more than a few minutes beofre this forum saved me the frustration.
    Bill Edmunds

    [email protected]
    Ocean Park Photography
    www.billedmunds.com

  6. #6
    Join Date
    Mar 2007
    Posts
    21
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    [FONT=Courier New]I am brand new to Zen Cart & I am having a similar problem.

    When I click on express check-out on my site it goes to a new page that says:
    [/FONT]


    Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/manderhe/public_html/includes/modules/payment/paypalwpp.php on line 1467

    Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /home/manderhe/public_html/includes/modules/payment/paypalwpp.php on line 1467

    Warning: Cannot modify header information - headers already sent by (output started at /home/manderhe/public_html/includes/modules/payment/paypalwpp.php:1467) in /home/manderhe/public_html/includes/functions/functions_general.php on line 44

    [FONT=Courier New] Do I need to get new API credentials from my Sandbox acct as well? If so, How do I do this?

    Thanks so much!!!
    [/FONT]

 

 

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